This topic has 7 replies, 3 voices, and was last updated 8 years by Kieran_SQ.

  • Author
  • #193407
     snacion
    Participant

    I’m using the demo login page for my site, and when I use the backend editor, the page displays correctly. But when I attempt to visit the login page without being signed in to WordPress, the only thing that shows up on the page is the word “Maintenance.” It doesn’t give me an error message, and I can’t log in.

     

    Thank you for your help.

    #193431
     Laura
    Moderator

    Hello, can you share admin access and ftp access so i can check the issue? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #193479
     snacion
    Participant

    FTP:
    http://ftp.kauaiperformingarts.org

    Username:
    kauaiper

    Password:
    Bluehostpass#1

    Admin Username: sn.mychal@gmail.com
    Admin Password: WPpass8*

    #193637
     Laura
    Moderator

    Hello, i see an internal server error, have you contacted your hosting customer support?
    Please try and let me know what they say 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #193706
     snacion
    Participant

    I contacted the web host; they said it was a 500 error, so we turned off all the plugins and it still showed the Maintenance page. We tried using a different theme, and the site displayed correctly, so it is a problem with the BuddyApp theme itself.

    #193710
     Kieran_SQ
    Moderator

    Hi,

    I logged into your site and found that you were using the maintenance mode for all users but admin via WP Admin > Appearance > Theme Options > Heading: ‘Miscellaneous’ > Option: ‘Maintenance Enabled’.

    I have disabled this for you and non admins will now be able to see your site.

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #193716
     snacion
    Participant

    Awesome! I’m not sure how we all missed that. Thank you so much for your help.

    #193722
     Kieran_SQ
    Moderator

    No worries, sometimes it’s easy to miss the simple stuff.

    All the best,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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