This topic has 10 replies, 2 voices, and was last updated 10 years by Abe.

  • Author
  • #19483
     Jeegy
    Participant

    Hello,
    I’m experiencing problem with post grid element.
    I choose it and add it on the column, but when I want to build a query nothing happens.
    Please advice.

    Thanks

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    #19718
     Jeegy
    Participant

    Hello,
    I am waiting 4 days for an answer. The website should have been done by now!

    #19742
     Abe
    Keymaster

    Hi, I am really sorry for the late reply.

    Clicking that button should come up with some options to choose from. try switching to another browser or look for javascript errors that might come from other plugins in your browser console

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #19792
     Jeegy
    Participant

    Works slightly better when i deactivate k-elements. Actually now I see that there are more options for thumbnails, columns and stuff.. but still can not build a query. Is there any fix for this?

    #19819
     Jeegy
    Participant

    wasting precious time here. If I was a coder I wouldn’t have the need form templates. so please help.

    #19834
     Abe
    Keymaster

    That is an isolated and can’t reproduce it. Try to update the theme to 1.5, the Visual composer plugin included in the last theme release and K-elements. Visual composer is updated manually by removing the plugin and uploading the new one from the Main files downloaded – Plugins

    If you still have problems after that, create a temp admin user on you site and give us the details to take a look.
    Mark the reply as private

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #19887
     Jeegy
    Participant
    This reply has been set as private.
    #20283
     Abe
    Keymaster

    Hi @Jeegy
    Can you provide also the website?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #20434
     Jeegy
    Participant
    This reply has been set as private.
    #20435
     Jeegy
    Participant
    This reply has been set as private.
    #20718
     Abe
    Keymaster

    Hi, I have updated the Visual composer and the problem comes from another plugin installed by you since it is a JS error in your admin area, something related to a marker. You should try to disable some plugins and see when the errors stops occurring.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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