Trouble with post grid

[Jeegy]

Hello,
I’m experiencing problem with post grid element.
I choose it and add it on the column, but when I want to build a query nothing happens.
Please advice.

Thanks

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[Jeegy]

Hello,
I am waiting 4 days for an answer. The website should have been done by now!

[Abe]

Hi, I am really sorry for the late reply.

Clicking that button should come up with some options to choose from. try switching to another browser or look for javascript errors that might come from other plugins in your browser console

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[Jeegy]

Works slightly better when i deactivate k-elements. Actually now I see that there are more options for thumbnails, columns and stuff.. but still can not build a query. Is there any fix for this?

[Jeegy]

wasting precious time here. If I was a coder I wouldn’t have the need form templates. so please help.

[Abe]

That is an isolated and can’t reproduce it. Try to update the theme to 1.5, the Visual composer plugin included in the last theme release and K-elements. Visual composer is updated manually by removing the plugin and uploading the new one from the Main files downloaded – Plugins

If you still have problems after that, create a temp admin user on you site and give us the details to take a look.
Mark the reply as private

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[Jeegy]

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[Abe]

Hi @Jeegy
Can you provide also the website?

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[Jeegy]

This reply has been set as private.

[Jeegy]

This reply has been set as private.

[Abe]

Hi, I have updated the Visual composer and the problem comes from another plugin installed by you since it is a JS error in your admin area, something related to a marker. You should try to disable some plugins and see when the errors stops occurring.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[Author]

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