Profile piture problem

Hi,

Please update this ticket, in a private reply, with newly created admin credentials (in English US or UK) so I can look into this for you.

Thanks,

Kieran

Hi,

I am unable to login using the details you provided, please review the details and ensure they’re correct. If the definitely are then please change the password to the account and update this ticket with the new password.

ERROR: The username or password you entered is incorrect. Lost your password?

Thanks,

Kieran

Hi,

I have logged into your site and found that you have taken the BuddyPress 3.0 update. SweetDate is not yet compatible with BuddyPress 3.0 and by installing the update it introduces many errors and bugs. It will be difficult to see whether the issue is with BuddyPress 3.0 or SweetDate on your site but I will notify the developers of a potential issue with the update in the areas you said you were having issues.

To restore normal functionality to your site please do the following:

Restore BuddyPress 2.9.4
– Download BuddyPress 2.9.4 here https://downloads.wordpress.org/plugin/buddypress.2.9.4.zip
– Extract the .zip folder on your computer
– Connect to your site via SFTP / FTP and navigate to /wp-content/plugins/
– Delete the contents of the /buddypress/ folder within /wp-content/plugins/
– Upload the contents of the extracted .zip file into the /buddypress/ folder
– Clear your website cache, CDN and your front-end cache (Ctrl+F5)
– Await an update to SweetDate for BuddyPress 3.0

Thanks,

Kieran