This topic has 11 replies, 3 voices, and was last updated 6 years by Radu.

  • Author
  • #198381
     emmanuel
    Participant

    hello how to backup the site datebase from the cpanel

    #198382
     Kieran_SQ
    Moderator

    Hi,

    Please contact your host directly for assistance with using cPanel or their own control panel. This is not a theme related question and we are not able to assist you with this.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #198384
     emmanuel
    Participant

    ok how to get something telling users that there is a app when using the mobile website example see attachment

    Attachments:
    You must be logged in to view attached files.
    #198403
     Kieran_SQ
    Moderator

    Hi,

    You asked this in another ticket yesterday where I advised you that you would need to either find a third party plugin or code this yourself. Detecting the user device, operating system, designing the notification panel and tying this to session cookies is custom development and not something we can support you in.

    As per my previous reply in the other ticket you can reach out to one of our developers, or a third party developer, to quote you for this custom development should you not be able to find a suitable plugin.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #198413
     emmanuel
    Participant

    ok i have updated the sweetdate theme today but the size and font font family of all the texts on the site have change how to change it back see attachment

    Attachments:
    You must be logged in to view attached files.
    #198417
     Kieran_SQ
    Moderator

    Hi,

    I can see in the console that there is an error 400 (cancelled) for your font, Lato. I am going to refer this ticket to one of our developers for review and to issue a patch for the update if required. They’ll be in touch as soon as they can, Monday to Friday, East European Time.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #198418
     emmanuel
    Participant

    ok

    #198468
     Radu
    Moderator

    Hi,

    Not sure why, re save the theme options, or try to re choose the font family that youa re using in wp-admin -> theme options -> fonts.

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #198506
     emmanuel
    Participant
    This reply has been set as private.
    #198571
     Radu
    Moderator

    Hi,

    Please replace this file content : wp-content/themes/sweetdate/framework/classes/SQueen.php

    with this one : https://pastebin.com/raw/qK3DWtAq

    Let me know if the fonts works now

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #198605
     emmanuel
    Participant

    thank you the text is back to default, do you know of any plugins that can show me all of the users ages from the wordpress dashboard

    #198711
     Radu
    Moderator

    Hi

    Not sure if that exists

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
Viewing 12 posts - 1 through 12 (of 12 total)

You must be logged in to reply to this topic.

Log in with your credentials

Forgot your details?