cpanel

[emmanuel]

hello how to backup the site datebase from the cpanel

[Kieran_SQ]

Hi,

Please contact your host directly for assistance with using cPanel or their own control panel. This is not a theme related question and we are not able to assist you with this.

Thanks,

Kieran

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If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[emmanuel]

ok how to get something telling users that there is a app when using the mobile website example see attachment

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[Kieran_SQ]

Hi,

You asked this in another ticket yesterday where I advised you that you would need to either find a third party plugin or code this yourself. Detecting the user device, operating system, designing the notification panel and tying this to session cookies is custom development and not something we can support you in.

As per my previous reply in the other ticket you can reach out to one of our developers, or a third party developer, to quote you for this custom development should you not be able to find a suitable plugin.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[emmanuel]

ok i have updated the sweetdate theme today but the size and font font family of all the texts on the site have change how to change it back see attachment

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[Kieran_SQ]

Hi,

I can see in the console that there is an error 400 (cancelled) for your font, Lato. I am going to refer this ticket to one of our developers for review and to issue a patch for the update if required. They’ll be in touch as soon as they can, Monday to Friday, East European Time.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[emmanuel]

ok

[Radu]

Hi,

Not sure why, re save the theme options, or try to re choose the font family that youa re using in wp-admin -> theme options -> fonts.

Cheers
R

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What support service includes ? What not ?

[emmanuel]

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[Radu]

Hi,

Please replace this file content : wp-content/themes/sweetdate/framework/classes/SQueen.php

with this one : https://pastebin.com/raw/qK3DWtAq

Let me know if the fonts works now

Cheers
R

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What support service includes ? What not ?

[emmanuel]

thank you the text is back to default, do you know of any plugins that can show me all of the users ages from the wordpress dashboard

[Radu]

Hi

Not sure if that exists

Cheers
R

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What support service includes ? What not ?

[Author]

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