This topic has 3 replies, 3 voices, and was last updated 7 years by Kieran_SQ.

  • Author
  • #198510
     timjing
    Participant

    Hey guys

     

    I would like either a refund or an exchange for the Newspaper theme. After digging through buddypress, and wordpress support. I am not able to get the new user notifications working with this theme for a social media type of site. I’d like to go another direction with the site.

     

    Thanks.

    #198525
     Laura
    Moderator

    Hello, which newspaper theme? Can you explain how exactly the notification are not working and what you tried?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #198564
     timjing
    Participant

    Howdy Laura

    The configs I tried are, changing the default admin site email address to match the domain. Change PHP.ini to allow BuddyPress to use WordPress settings, changing buddypress’s email alert function to remove an if statement that has been causing Outlookmail issues. Those did not change the behavior at all.

    The Newspaper theme is also sold on yalls website:

    https://themeforest.net/item/newspaper/5489609?ref=wordpress-king

    Thanks.

    #198651
     Kieran_SQ
    Moderator

    Hi,

    We are SeventhQueen a theme Author on ThemeForest, we make the themes KLEO, BuddyApp, SweetDate and MyBiz.

    Newspaper is developed by a company called tagDiv, you will need to contact their support team in the first instance for support with their product or Envato for refunds.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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