User sign up error

Hi,

This is a known bug in BuddyPress 3.0 and not related to / something to do with KLEO so we cannot fix it. However, there is a patch available that will be rolled into BuddyPress 3.1. If you would like to manually patch this yourself in the meantime then please do the following.

Replace the contents of the below file

wp-content/plugins/buddypress/bp-core/bp-core-functions.php

With the code content from this page https://buddypress.trac.wordpress.org/browser/trunk/src/bp-core/bp-core-functions.php?rev=12128

Thanks,

Kieran.

Hi,

I am a member of the support team, we all have the term ‘moderator’ in blue under our names, whereas a regular user has ‘participant’ in gray.

Kieran.

Hi,

With the updated code in place please try going to WP Admin > Tools > BuddyPress > Check: ‘Reinstall Emails’ and then submit repair items button. Try the signup process again.

If the above does not work then please can you update this ticket, in a private reply, with admin credentials for your WordPress site as well as SFTP / FTP details for your host so I can look into this for you.

Thanks,

Kieran

Hi,

Glad that the issue has been resolved. With regards to the error 406 that is exclusively related to your host and their implementation of mod_security and there is nothing we can do to assist you with that. You will need to contact your host support directly to discuss this issue.

If the issue with the email has been resolved I will no longer require the login credentials.

Thanks,

Kieran

Hi,

I do not know of a single plugin that would do this for you. You will likely have to find either a combination of plugins and mesh them to work together or manually build this functionality yourself. If you’re not comfortable editing PHP or building advanced forms then you will likely need to hire a developer to do this for you. This would be classed as custom development and not something we could assist you with.

A starting point may be https://wordpress.org/plugins/wp-job-manager/

Thanks,

Kieran

Hi,

Thank you for the kind words, we’re always happy to help 🙂 Feel free to open a new ticket any time with any other questions.

If you have a spare moment please consider leaving the support received / KLEO a review, every review really does help.

https://themeforest.net/item/kleo-pro-community-focused-multipurpose-buddypress-theme/reviews/6776630

All the very best,

Kieran

Hi,

They seem to have changed the layout a little for reviews on ThemeForest. You’ll find the review option at the top right of the main page within the tabbed section titled ‘Overview’.

Thank you for taking the time to leave us a review and sorry for the confusion.

All the best,

Kieran.

Thanks so much for the review, very much appreciated!

As before, feel free to open a new ticket any time and we’ll be happy to assist.

Kieran

Hi,

I’m very sorry to hear that you’ve not had a great experience with our support.

All sales are handled through Envato (ThemeForest) and you will need to initiate a refund via their platform. You can start this process by going to https://themeforest.net/refund_requests/new and filling out the required fields.

Thank you,

Kieran.