Hi,
I have forwarded your other ticket, regarding the Theme Options issue, to one of our developers so you may wish to hold off on doing a restore.
With the said, so long as you have a full and valid copy of your database you should be fine. All user data from their accounts, to content and information are all stored in the database and nowhere else.
Your host likely had a database tool built into their control panel. They may have phpMyAdmin or another tool but any iteration should allow you to select the database and export the entire thing as either a .sql or .csv file. I would recommend you make two or more copies in different file formats to ensure your data is safe.
Thanks,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution