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June 27, 2018 at 23:47 #202209robkingwillParticipant
HI guys,
I’ve been using Kleo for the last few years and I love it. My website is http://www.avalon7.com
I recently tried to update to the newest version, and my site is acting strangely.
There is no content on most of the site, and the dropdown menus do not work. I am logged in as admin, but when I click over from the dashboard to the site, the admin bar at the top disappears.
I think something similar is happening to your site (7th Queen) as well, as the dropdowns on your menus on your landing page also did not work for me.
I tested this issue with both my desktop and my Iphone.
I also read in one of the Themeforest forums about someone else who had a similar issue about 5 days ago.
Since my site was basically completely disabled, I rolled it back to a working version on my server.
Let me know what the best course of action is so I can stay updated in the future.
Thanks,
Rob Kingwill
AVALON7
June 28, 2018 at 21:26 #202328LauraModeratorHello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
June 29, 2018 at 15:43 #202402RaduModeratorHi,
There could be 2 main reasons for that.
1. You had done custom templates in your child for them theme/woocommerce or buddypress and now they are deprecated. So to can check this de-activate child theme and check if it’s displayed correctly.
2. Some plugins are in conflict… de-activate all plugins except Visual Composer and K-elements beside the child theme then check.
Also make sure to have all plugins updated to latest version.
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution -
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