This topic has 9 replies, 2 voices, and was last updated 7 years by Laura.

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  • #202835
     moretoastplease
    Participant

    Hi there:  I’ve been using Thrive Themes for three years, and I finally moved to you guys.  I’m having some problems:

    1. Believe it or not, I cannot get the sound to work on any of the videos, whether it’s on your website or on Youtube.  OTHER Youtube videos work just fine, but … huh?  Got any suggestions for that?  And no, the mute button is not on.

    2. I need to install a community site, but I want people to be able to see a geomap showing where all of the members are.  I want this on the front page.  I have a wireframe.  Seems to me that this shouldn’t be all that complex, but I’m actually pretty confused.

    3. You guys say that we shouldn’t download an entire demo, that we should just download what we’ll need, but here’s my question:  How can I see what the page names are in the demo accounts?  I have now downloaded WAY too many demos and am swimming in pages. Do I REALLY have to click on every single page to try to figure out relationship to other things?  Or is there a map somewhere?

    This is mostly because I want to put one page from one site (e.g. the geomap function) into the community site.

     

    Thank you,

    Cat Mikkelsen

    You guys have offered me a free install, so I think I’ll take advantage of it, although I don’t understand it.  The Community site doesn’t have any community stuff on the front page. Instead, it has what looks like a data sheet.   I’ll follow up.  tks!

    #202836
     moretoastplease
    Participant

    SIGH.
    Well, now that I broadcast my login and password to the entire WORLD, I had to change the password.

    !ZjKuwH)jHXBV@rkD&Oa798F

    Sorry about that. Couldn’t figure out how to delete this message. Cheers.

    #202864
     moretoastplease
    Participant

    Hi guys: I installed too many of your files and I just ended up being confused. So I deleted everything and re-installed WordPress. Someone offered to install my product for free in an email. If you can help me find them, I would appreciate that, thank you.

    BTW, I want my website to be a community site, where people can post in groups or forums, but with one change. I want the location of every user to appear on a geomap, and I want the map to be on the front page. That’s the ONLY change that I want.

    Here is a picture: http://www.screencast.com/users/ScottWiener/folders/Snagit/media/5a9cd478-809c-41f0-970f-979a9ba4da89

    Also, the new login is: pinkwall_j6shri
    !)fyhGTR(*CrUL@U

    Thank you for any help that you can give me
    Cat

    #202979
     Laura
    Moderator

    Hello,I can set it up for you if you want,the map at the members directory,is the integration we have right now

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #203654
     moretoastplease
    Participant

    Hi Laura: I would appreciate it so much! I ended up deleting my installation try AND my database, etc. etc. What a mess.

    I put a landing page onto our original website, so can you please install this onto a different site?

    Site:
    pinkwall.info
    Login: pinkwall_34qpic
    Password: wMH!$iMb3SYpDY4d


    Can I ask you a few questions before you start? I’m sorry. I don’t always understand things first go-round so I have to ask a lot of questions.

    First, someone emailed me and said that you guys would install. That is this service, right?

    We need a members site with a map. That sounds perfect. I can’t find it on your page though. Here’s what we came up with.

    http://www.screencast.com/users/ScottWiener/folders/Snagit/media/5a9cd478-809c-41f0-970f-979a9ba4da89r

    It looks as though your map site is just for businesses, and not for a community. So I guess I would ask to get a basic community site, and then, if you guys could give me some information about putting a map of members on the front, I would appreciate it. Thank you!

    Cat

    #203729
     Laura
    Moderator

    Hello, before i can start please install the theme and then i will begin 🙂
    There is a map for community, don’t worry i will add it for you

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #204471
     moretoastplease
    Participant

    Hi Laura: Yes please. I would like your help. I tried a couple of times to install it and it’s not working for me.

    I have simplified. Let’s just start with basic, without the map. (I can do that later, right?)
    I just need a standard setup for a community site, with this page at the front (see attached.)

    At this point, I cannot use this template. Thank you for your help.

    Cat

    PS: tried to add a wireframe attachment but can’t see it. sorry. Here’s a screencast capture. https://www.screencast.com/t/KXmSzQeajYG

    pinkwall.info login information is:
    pinkwall_34qpic
    SgO$cZn6kpt(lE2c

    #204628
     Laura
    Moderator

    Hello, i can setup a demo of the theme for you but cant customize it as you want, please choose a demo and i can install it and set it up for you so its ready to be edited 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #204637
     moretoastplease
    Participant

    Hi Laura:
    I think that I would like the community demo. It looks like it might be the same thing as the buddypress demo, but with a different home page — am I wrong? Because I would like for the details and setup from the Buddypress demo.

    Thank you,
    Cat

    #204747
     Laura
    Moderator

    Hello, the demo is installed, but there was an issue with rev slider, can you share ftp access so i can fix it? ( its the slider, not visible )

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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