Problem getting started

[moretoastplease]

Hi there:  I’ve been using Thrive Themes for three years, and I finally moved to you guys.  I’m having some problems:

1. Believe it or not, I cannot get the sound to work on any of the videos, whether it’s on your website or on Youtube.  OTHER Youtube videos work just fine, but … huh?  Got any suggestions for that?  And no, the mute button is not on.

2. I need to install a community site, but I want people to be able to see a geomap showing where all of the members are.  I want this on the front page.  I have a wireframe.  Seems to me that this shouldn’t be all that complex, but I’m actually pretty confused.

3. You guys say that we shouldn’t download an entire demo, that we should just download what we’ll need, but here’s my question:  How can I see what the page names are in the demo accounts?  I have now downloaded WAY too many demos and am swimming in pages. Do I REALLY have to click on every single page to try to figure out relationship to other things?  Or is there a map somewhere?

This is mostly because I want to put one page from one site (e.g. the geomap function) into the community site.

 

Thank you,

Cat Mikkelsen

You guys have offered me a free install, so I think I’ll take advantage of it, although I don’t understand it.  The Community site doesn’t have any community stuff on the front page. Instead, it has what looks like a data sheet.   I’ll follow up.  tks!

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[Laura]

Hello,I can set it up for you if you want,the map at the members directory,is the integration we have right now

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

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[Laura]

Hello, before i can start please install the theme and then i will begin 🙂
There is a map for community, don’t worry i will add it for you

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

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[Laura]

Hello, i can setup a demo of the theme for you but cant customize it as you want, please choose a demo and i can install it and set it up for you so its ready to be edited 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[moretoastplease]

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[Laura]

Hello, the demo is installed, but there was an issue with rev slider, can you share ftp access so i can fix it? ( its the slider, not visible )

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Author]

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