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Author
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July 18, 2018 at 20:03 #204178
rainer1667
ParticipantHi there,
we are using your theme for several of our webstites. One, rainerperaus.com has a problem since we switched to ssl – we think it started at that time – the icons are not on front page are no longer shown. The files are there, but we cant fix the problem. What is wrong? Could you debug and tell what to do?
Thanks, Rainer
July 19, 2018 at 03:18 #204218Laura
ModeratorHello, try the plugin Really Simple SSL. Maybe some files are not being loaded because the SSL is not fully integrated
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionJuly 19, 2018 at 11:21 #204243rainer1667
ParticipantHi, thanks for the answer. I installed and did some test with the ssl app, but nothing changed, also no major failures were reported. Our IT consultant did some how he called “light” debugging, but told us that he can´t see where the problem really comes from cause he can´t go into all the code from the theme, so see where the link/match is broken. He dit some “shortcut” fix as he told me, but after the 1st update last week or so, it was (as told form him) gone and the same problem again. So what could we do – could you analyse the probleme if I provide you a admin accout for the site?
RainerJuly 20, 2018 at 01:28 #204326Laura
ModeratorHello can you share access so i can check it out?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionJuly 20, 2018 at 22:41 #204404Laura
ModeratorHello, the issue was W3 Total Cache, i suggest using SUPER CACHE instead
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionJuly 20, 2018 at 23:55 #204411rainer1667
ParticipantWow, thank you 🙂 You are a pro :-))))))
RainerJuly 23, 2018 at 19:14 #204514Laura
ModeratorThanks you 🙂
If you like the theme or the support you’ve received please consider leaving us a review on Themeforest!Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution -
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