This topic has 57 replies, 2 voices, and was last updated 7 years by Laura.

  • Author
  • #205114
     elgoodcoin
    Participant

    hello

     

    I have a problem with my menu, and really couldn’t find how to fix it.

    see on the picture

    when User hoover menu, it displays its sub-menu, but it opens at the top, so rapidly, if there’s a long list in the menu you cannot click on the new submenu, because it cloes down as soon as you quit the section of the menu  you were on.

    example:

    login                       // articles

    activities

    notifications

    my account

    sign out

    social articles

     

    so if I want to reach “articles”, I can’t because  I can’t  hover “social articles”  and at the same time move and click on articles.

     

    definitly, a menu is a hard work to  do it perfectly already…

    🙂

     

    can someone help? 🙂

    #205148
     Laura
    Moderator

    Hello, that menu is wordpress default menu, cant be edited. you should use the normal menu at Appearance – Menu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #205229
     elgoodcoin
    Participant

    sorry, I don’t see any menu called “normal menu”;
    there’s kleonavmenu,onepage menu, kleo top menu, or shortcodes. no “normal “menu.

    and a side menu is the best for mobile apps.
    so what “normal” menu are you talking about?

    #205268
     Laura
    Moderator

    Hello, normal menu I mean the appearance – menu options you listed. Not the WordPress default menu ,you should hide that WordPress default bar at theme options because users will know you use WordPress and would be able to go to wp-admin US Ng that bar. Check at our demo we are not using it but the normal menu system

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    #205281
     elgoodcoin
    Participant

    ok , done.

    that was strange and unsure for me since the begining, but I thought it was disabled for all users others than admin.

    is it possible ?

    #205342
     Laura
    Moderator

    Hello, normal users also see it, so we suggest to just hide it 🙂 Do you need help setting up the normal menu?

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    #205437
     elgoodcoin
    Participant

    hi

    well, in fact yes, i think i’d be glad for some help. not that I couldn’t create a menu for users, that seems to work, but I have a menu appearing in header, and I don’t want it and couldn’t find how to take it off…

    #205628
     Laura
    Moderator

    Hello, please share access so I can take a look

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    #205684
     elgoodcoin
    Participant

    ok, how to?
    you need an admin account?

    #205734
     Laura
    Moderator

    Hello, yes, please share username and password here an check “Set this as private reply”

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #205740
     elgoodcoin
    Participant

    Nom d’utilisateur : support_cw1om1
    URL du mot de passe : https://campingbuddies.app/wp-login.php?action=rp&key=pBwqsbVnFRlWSY0N7UZn&login=support_cw1om1
    Le compte expire : 8 August 2018 05:58 UTC

    tell me if this is ok. it is set to four hours. you can contact me at erwan.pierres@protonmail.com
    +33610591381

    best

    #205804
     elgoodcoin
    Participant

    ok , let’ss be clear, I will NOT give you my admin password. all I can do is give you a support account, and it dures 4 hours. yesterday I responded within an hour to you, and today, nothing. please feel free ton contact mme by phone when you’re ready so you can effectively help me for thiese menus.
    as soon as I’ll see your answer, or mail, i’ll set up the acpunt and send it to you right back. but not for few days.

    see ya’

    #205816
     elgoodcoin
    Participant

    just let me kknow when you’re ready

    #205877
     Laura
    Moderator

    Hello, as this is a forum, we are not live every hour, we have a lot of tickets and at the end of the day we sleep. Please understand that i work in GMT+1.
    Please send me an email at laura@seventhqueen.com when ready. I will be here around 2 hours more

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #205884
     elgoodcoin
    Participant

    Hi Laura,I do understand,all I Say is that with a support account,WE only have 4 hours.
    Unforunatly,i had to go due to broken connection with internet.i’ll need two more days to be back at work,i’ll contact you when ready,we’ll surely find a way.
    Take Care see you soon

    #206093
     Laura
    Moderator

    Understood, please let me know

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #206685
     elgoodcoin
    Participant

    Hi Laura,
    I just sendt you an e-mail.
    let me know when you can.
    best

    #206715
     Laura
    Moderator

    Hello, please reply here 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #206718
     elgoodcoin
    Participant

    all right, shall I send you a support account?

    #206746
     Laura
    Moderator

    Hello, yes i’m here

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #206751
     elgoodcoin
    Participant

    ok give me 5 mn please, i come back

    #206754
     elgoodcoin
    Participant

    Nom d’utilisateur : support_jkqmr1
    URL du mot de passe : https://campingbuddies.app/wp-login.php?action=rp&key=9urBKWlyvDmqMAGcf1D3&login=support_jkqmr1
    Le compte expire : 17 August 2018 22:33 UTC

    #206755
     elgoodcoin
    Participant

    sorry I saw your post 45 mn late ;(

    #206756
     Laura
    Moderator

    Hello, i see your website but i cant get to access the wp-admin
    Attached is your current menu, i see you have many options, what i would do is under the My Account menu item at Appearance – Menu, i would place all the buddypress profile settings under that one, and try to keep the menu in one line.

    If you need style adjustments for the menu, let me know i will be here

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #206757
     elgoodcoin
    Participant

    some informations about my problem:
    I have a top menu, and a side menu.

    what I don’t understand, is that another menu appears in the header image. I don’t know how to suppress it
    (not easy to see, not on every page)

    #206758
     elgoodcoin
    Participant

    you can’t get access to admin ? ok I’ll be back in 2mn.
    we’ll try what you say. do you understand what I just wrote you abou menu in header image?

    #206759
     elgoodcoin
    Participant

    you should have admin right by now, do you?

    #206761
     elgoodcoin
    Participant

    did you try to connect with these:APharmaaaarewEQ kapa.x.x.x.2.014@gmail.com
    if not then this might be a spam

    your admnin account is support_jkqmr1 — PBXxm@PBXxm.wwsm

    #206762
     elgoodcoin
    Participant

    I don’t see you on analytics

    #206763
     elgoodcoin
    Participant

    it seems that I can set your account for more than 4 hours.
    so if we can’t manage tonight, what I’ll do is send ou another account for 4 days, so you could access when you have time.
    just tell me if you need more precisions about what I need

    #206764
     elgoodcoin
    Participant

    https://wpdeveloper.net/how-to-give-support-access-to-wordpress-dashboard/

    You need to send that Username & Password URL to your Support Developer. Your Developer then will be able to set his own password and complete the support task, and the account will expire and delete after that designated time period.

    if you didn’t use “support me”plugin that’s the way to do it

    #206765
     Laura
    Moderator

    The menu was the plugin max mega menu, deactivated
    I created a new menu, go to Appearance – menu to see it, then add the pages you want

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #206766
     elgoodcoin
    Participant

    what is its name?

    #206767
     Laura
    Moderator

    Total cache is not a good option, try using super cache

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #206768
     Laura
    Moderator

    The name of the menu is main menu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #206769
     elgoodcoin
    Participant

    ok, done, but I can’t see it, that’s why I had mega menu.

    and the biggest problem is the menu that you can see over the header image, it’s awful and I don’t know how to take it of.
    I’m sorry your solution is not ok for the moment(don’t be hurt please)

    #206770
     elgoodcoin
    Participant

    1/I need a side menu, wich is kleonavmenu
    2/ I want to suppress the menu you see on the header image
    3/ why is my header image repeating 4 times.?
    I’ll surely use mega menu so people can see easily th top menu

    #206771
     elgoodcoin
    Participant

    wp super cache: done

    can you tell me why you prefer this one?
    it has good ratings

    #206772
     elgoodcoin
    Participant

    also can you see this in header?
    Banner text/AD here

    can you see the(horrible) menu in header?

    #206773
     Laura
    Moderator

    Hello, which menu? 1 or 2? The menu i left which has the profile photo and the logo, is the official menu, but the background is blue which is not how we have it at the demo.
    I prefer super cache because total cache creates many issues with plugins and scripts

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