This topic has 57 replies, 2 voices, and was last updated 6 years by Laura.

  • Author
  • #205114
     elgoodcoin
    Participant

    hello

     

    I have a problem with my menu, and really couldn’t find how to fix it.

    see on the picture

    when User hoover menu, it displays its sub-menu, but it opens at the top, so rapidly, if there’s a long list in the menu you cannot click on the new submenu, because it cloes down as soon as you quit the section of the menu  you were on.

    example:

    login                       // articles

    activities

    notifications

    my account

    sign out

    social articles

     

    so if I want to reach “articles”, I can’t because  I can’t  hover “social articles”  and at the same time move and click on articles.

     

    definitly, a menu is a hard work to  do it perfectly already…

    🙂

     

    can someone help? 🙂

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    #205148
     Laura
    Moderator

    Hello, that menu is wordpress default menu, cant be edited. you should use the normal menu at Appearance – Menu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #205229
     elgoodcoin
    Participant

    sorry, I don’t see any menu called “normal menu”;
    there’s kleonavmenu,onepage menu, kleo top menu, or shortcodes. no “normal “menu.

    and a side menu is the best for mobile apps.
    so what “normal” menu are you talking about?

    #205268
     Laura
    Moderator

    Hello, normal menu I mean the appearance – menu options you listed. Not the WordPress default menu ,you should hide that WordPress default bar at theme options because users will know you use WordPress and would be able to go to wp-admin US Ng that bar. Check at our demo we are not using it but the normal menu system

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #205281
     elgoodcoin
    Participant

    ok , done.

    that was strange and unsure for me since the begining, but I thought it was disabled for all users others than admin.

    is it possible ?

    #205342
     Laura
    Moderator

    Hello, normal users also see it, so we suggest to just hide it 🙂 Do you need help setting up the normal menu?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #205437
     elgoodcoin
    Participant

    hi

    well, in fact yes, i think i’d be glad for some help. not that I couldn’t create a menu for users, that seems to work, but I have a menu appearing in header, and I don’t want it and couldn’t find how to take it off…

    #205628
     Laura
    Moderator

    Hello, please share access so I can take a look

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #205684
     elgoodcoin
    Participant

    ok, how to?
    you need an admin account?

    #205734
     Laura
    Moderator

    Hello, yes, please share username and password here an check “Set this as private reply”

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #205740
     elgoodcoin
    Participant
    This reply has been set as private.
    #205804
     elgoodcoin
    Participant
    This reply has been set as private.
    #205816
     elgoodcoin
    Participant
    This reply has been set as private.
    #205877
     Laura
    Moderator

    Hello, as this is a forum, we are not live every hour, we have a lot of tickets and at the end of the day we sleep. Please understand that i work in GMT+1.
    Please send me an email at laura@seventhqueen.com when ready. I will be here around 2 hours more

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #205884
     elgoodcoin
    Participant
    This reply has been set as private.
    #206093
     Laura
    Moderator

    Understood, please let me know

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #206685
     elgoodcoin
    Participant
    This reply has been set as private.
    #206715
     Laura
    Moderator

    Hello, please reply here 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #206718
     elgoodcoin
    Participant

    all right, shall I send you a support account?

    #206746
     Laura
    Moderator

    Hello, yes i’m here

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #206751
     elgoodcoin
    Participant

    ok give me 5 mn please, i come back

    #206754
     elgoodcoin
    Participant
    This reply has been set as private.
    #206755
     elgoodcoin
    Participant
    This reply has been set as private.
    #206756
     Laura
    Moderator

    Hello, i see your website but i cant get to access the wp-admin
    Attached is your current menu, i see you have many options, what i would do is under the My Account menu item at Appearance – Menu, i would place all the buddypress profile settings under that one, and try to keep the menu in one line.

    If you need style adjustments for the menu, let me know i will be here

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #206757
     elgoodcoin
    Participant
    This reply has been set as private.
    #206758
     elgoodcoin
    Participant
    This reply has been set as private.
    #206759
     elgoodcoin
    Participant
    This reply has been set as private.
    #206761
     elgoodcoin
    Participant
    This reply has been set as private.
    #206762
     elgoodcoin
    Participant
    This reply has been set as private.
    #206763
     elgoodcoin
    Participant
    This reply has been set as private.
    #206764
     elgoodcoin
    Participant
    This reply has been set as private.
    #206765
     Laura
    Moderator

    The menu was the plugin max mega menu, deactivated
    I created a new menu, go to Appearance – menu to see it, then add the pages you want

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #206766
     elgoodcoin
    Participant
    This reply has been set as private.
    #206767
     Laura
    Moderator

    Total cache is not a good option, try using super cache

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #206768
     Laura
    Moderator

    The name of the menu is main menu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #206769
     elgoodcoin
    Participant

    ok, done, but I can’t see it, that’s why I had mega menu.

    and the biggest problem is the menu that you can see over the header image, it’s awful and I don’t know how to take it of.
    I’m sorry your solution is not ok for the moment(don’t be hurt please)

    #206770
     elgoodcoin
    Participant
    This reply has been set as private.
    #206771
     elgoodcoin
    Participant
    This reply has been set as private.
    #206772
     elgoodcoin
    Participant
    This reply has been set as private.
    #206773
     Laura
    Moderator

    Hello, which menu? 1 or 2? The menu i left which has the profile photo and the logo, is the official menu, but the background is blue which is not how we have it at the demo.
    I prefer super cache because total cache creates many issues with plugins and scripts

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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