This topic has 6 replies, 3 voices, and was last updated 6 years by 
-
-
Hello,
I contact you because I can not solve the photo upload problem when creating a social article, or if I want to change the profile picture. Indeed when I upload a picture, the screen remains empty. I linked you a screenshot.
Could you help me ?
thank you very much
Hello, i do not see the screenshot, can you share it again?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Have you receveid my screen shoot. After uploading the picture, the box is white and i don’t see pictures
Thanks a lotHello, please try the following:
Deactivate some plugins and test if the issue is fixed, if not, please try by using the main theme to see if its a child theme issueHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hi Laura
I did the test that you asked me and it does not change anything, always the same problem by deactivating the plugins.
I changed the theme and still the same problem.
Could you help me?Hi,
If you’re still receiving the same issue when you switch themes then the issue is not coming from the theme.
If you only experience this error with Social Articles then please open a new support ticket directly with the plugin developer here https://wordpress.org/support/plugin/social-articles.
If you’re experiencing errors when uploading media elsewhere then this indicative of a host issue and you should open a support ticket with your host provider.
Thanks,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
The forum ‘Bugs & Issues’ is closed to new topics and replies.
