Upload pictures profil or social article

[rafagepc]

Hello,

I contact you because I can not solve the photo upload problem when creating a social article, or if I want to change the profile picture. Indeed when I upload a picture, the screen remains empty. I linked you a screenshot.

Could you help me ?

thank you very much

[Laura]

Hello, i do not see the screenshot, can you share it again?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[rafagepc]

Hi, below the screenshots
Thanks

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[rafagepc]

Have you receveid my screen shoot. After uploading the picture, the box is white and i don’t see pictures
Thanks a lot

[Laura]

Hello, please try the following:
Deactivate some plugins and test if the issue is fixed, if not, please try by using the main theme to see if its a child theme issue

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[rafagepc]

Hi Laura
I did the test that you asked me and it does not change anything, always the same problem by deactivating the plugins.
I changed the theme and still the same problem.
Could you help me?

[Kieran_SQ]

Hi,

If you’re still receiving the same issue when you switch themes then the issue is not coming from the theme.

If you only experience this error with Social Articles then please open a new support ticket directly with the plugin developer here https://wordpress.org/support/plugin/social-articles.

If you’re experiencing errors when uploading media elsewhere then this indicative of a host issue and you should open a support ticket with your host provider.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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