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August 7, 2018 at 18:20 #205697wholesometalesParticipant
I am trying to register theme at URL: /wp-admin/themes.php?page=kleo-panel#registration
I enter my user id as wholesometales, and key as provided on product page in my profile but I am getting this error –
ERROR: It seems you have not purchased the theme from the added account. Please check the credentials provided!
Sorry to say but I continue to see a few bugs that are not expected at places like these.
August 8, 2018 at 04:08 #205731LauraModeratorHello, you must enter your themeforest account name and the purchase code found at Themeforest – Account – Downloads – KLeo – Download – Purchase code
This registration helps you updating the theme, but you can also use envato toolkit plugin
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
August 8, 2018 at 23:56 #205809LauraModeratorHello, i see, can you share access so i can check it out?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
August 16, 2018 at 01:48 #206530LauraModeratorHello, i am happy you could resolve it, sorry for the misunderstanding about this issue
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
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