This topic has 6 replies, 2 voices, and was last updated 6 years by Laura.

  • Author
  • #205697
     wholesometales
    Participant

    I am trying to register theme at URL: /wp-admin/themes.php?page=kleo-panel#registration

    I enter my user id as wholesometales, and key as provided on product page in my profile but I am getting this error –

    ERROR: It seems you have not purchased the theme from the added account. Please check the credentials provided!

    Sorry to say but I continue to see a few bugs that are not expected at places like these.

    #205731
     Laura
    Moderator

    Hello, you must enter your themeforest account name and the purchase code found at Themeforest – Account – Downloads – KLeo – Download – Purchase code

    This registration helps you updating the theme, but you can also use envato toolkit plugin

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #205743
     wholesometales
    Participant
    This reply has been set as private.
    #205809
     Laura
    Moderator

    Hello, i see, can you share access so i can check it out?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #206458
     wholesometales
    Participant
    This reply has been set as private.
    #206460
     wholesometales
    Participant
    This reply has been set as private.
    #206530
     Laura
    Moderator

    Hello, i am happy you could resolve it, sorry for the misunderstanding about this issue

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

Viewing 7 posts - 1 through 7 (of 7 total)

The forum ‘Bugs & Issues’ is closed to new topics and replies.

Log in with your credentials

Forgot your details?