Not able to register theme

[wholesometales]

I am trying to register theme at URL: /wp-admin/themes.php?page=kleo-panel#registration

I enter my user id as wholesometales, and key as provided on product page in my profile but I am getting this error –

ERROR: It seems you have not purchased the theme from the added account. Please check the credentials provided!

Sorry to say but I continue to see a few bugs that are not expected at places like these.

[Laura]

Hello, you must enter your themeforest account name and the purchase code found at Themeforest – Account – Downloads – KLeo – Download – Purchase code

This registration helps you updating the theme, but you can also use envato toolkit plugin

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[wholesometales]

Did you even read my ticket? I said I did all of that –
“I enter my user id as “wholesometales”, and key as provided on product page in my profile”, I entered the product key as is…..

[Laura]

Hello, i see, can you share access so i can check it out?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[wholesometales]

Website: https://collabbie.com
admin user: csupportuser
password: @Jy)&WGDbE(Eq8x

[wholesometales]

Problem is resolved now. Seems like you the moderator doesnt event know how it is done 🙁

Instead of product key, it needed API key.

[Laura]

Hello, i am happy you could resolve it, sorry for the misunderstanding about this issue

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Author]

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