This topic has 4 replies, 3 voices, and was last updated 6 years by 
-
-
I am getting an empty cart page when I go to ‘View Cart’; however, when I go to the checkout, my items are there.
Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hi,
Did you are using child theme ? if yes, try to activate parent theme instead and check if the products appears now using parent theme in the cart.Let me know
MAke sure to have all updated WP+THEME+PLUGINS
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionActually, it isn’t a problem with the theme. The problem was our cart name was changed from /cart to /tickets. Our host, WP-Engine, caches pages for performance. They automatically include /cart on the exception list. If you have a different name than /cart, you need to contact support at WP Engine to add your cart url to their cache exceptions list.
I see
All good now ?
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
The forum ‘Plugins questions’ is closed to new topics and replies.
