This topic has 4 replies, 3 voices, and was last updated 6 years by Radu.

  • Author
  • #206348
     suryapanda
    Participant

    Hi,

    Threaded comment is not working on this theme. I gave link in the private box.

     

    See that there were couple of comments from the import which are showing as thread. But if i add any new comment as a reply of a comment, then it’s not showing as a thread, instead just showing as a main new comment. I have activated threaded comment on the settings, but it’s not working. I have checked by installing the theme on a local setup, it’s not working there too.

     

    Generally when we click reply on a comment, the comment form moves up to that place and then on submit that comment is assigned as a reply of that. But when you click reply here, you can see the page reloads and after i submit the comment i go and check in the back end, the comment is added as a first level comment, not as reply to any, Please suggest how to fix this.

    #206419
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #206478
     Radu
    Moderator

    Hi

    Can you please test exactly the same but having activated default wp theme ( twenty seventeen ) ?
    Let me know

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #206577
     suryapanda
    Participant

    Yes, i have checked by activating the default theme in the same setup and it worked fine there. Anyway, i am a developer myself and i made the fix by changing some code.

    #206593
     Radu
    Moderator

    Ah,
    Ok then
    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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