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August 14, 2018 at 15:11 #206348suryapandaParticipant
Hi,
Threaded comment is not working on this theme. I gave link in the private box.
See that there were couple of comments from the import which are showing as thread. But if i add any new comment as a reply of a comment, then it’s not showing as a thread, instead just showing as a main new comment. I have activated threaded comment on the settings, but it’s not working. I have checked by installing the theme on a local setup, it’s not working there too.
Generally when we click reply on a comment, the comment form moves up to that place and then on submit that comment is assigned as a reply of that. But when you click reply here, you can see the page reloads and after i submit the comment i go and check in the back end, the comment is added as a first level comment, not as reply to any, Please suggest how to fix this.
August 14, 2018 at 23:58 #206419LauraModeratorHello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
August 15, 2018 at 16:39 #206478RaduModeratorHi
Can you please test exactly the same but having activated default wp theme ( twenty seventeen ) ?
Let me knowCheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionAugust 16, 2018 at 17:40 #206577suryapandaParticipantYes, i have checked by activating the default theme in the same setup and it worked fine there. Anyway, i am a developer myself and i made the fix by changing some code.
August 16, 2018 at 18:49 #206593RaduModeratorAh,
Ok then
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution -
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