This topic has 4 replies, 3 voices, and was last updated 6 years by 
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Hi,
We are getting an error message when trying to update the theme. Any suggestions?
Error: Update Failed: Download failed. Problem downloading theme
Thanks!
Hello, there are some issues with envato API, please try again later or tomorrow, let me know 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hi,
We have waited several weeks and the theme still is not updating. It also seems to be conflicting with The Events Calendar plugin we are using.
Has the envato API issue been resolved?
Thank you!
Hi,
Due to the issues with the Envato API we have switched how updates are delivered. You will need to do the following to update the theme
1. Download the Envato Market plugin from https://envato.com/market-plugin/
2. Install the plugin by going to WP Admin > Plugins > Add New > Upload
3. Activate the plugin and go to WP Admin > Envato Market
4. Generate your new key for the plugin by following our support article https://archived.seventhqueen.com/general/article/update-themes-automatically-using-envato-market-plugin
5. Check WP Admin > Dashboard > Updates for updates. Alternatively updates for KLEO will also be found via WP Admin > Envato Market > Themes once configured.Thanks,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
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