Unable to update Kleo theme

[BWN_Web]

Hi,

We are getting an error message when trying to update the theme.  Any suggestions?

Error: Update Failed: Download failed. Problem downloading theme

Thanks!

 

[Laura]

Hello, there are some issues with envato API, please try again later or tomorrow, let me know 🙂

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[BWN_Web]

Hi,

We have waited several weeks and the theme still is not updating. It also seems to be conflicting with The Events Calendar plugin we are using.

Has the envato API issue been resolved?

Thank you!

[Kieran_SQ]

Hi,

Due to the issues with the Envato API we have switched how updates are delivered. You will need to do the following to update the theme

1. Download the Envato Market plugin from https://envato.com/market-plugin/
2. Install the plugin by going to WP Admin > Plugins > Add New > Upload
3. Activate the plugin and go to WP Admin > Envato Market
4. Generate your new key for the plugin by following our support article https://archived.seventhqueen.com/general/article/update-themes-automatically-using-envato-market-plugin
5. Check WP Admin > Dashboard > Updates for updates. Alternatively updates for KLEO will also be found via WP Admin > Envato Market > Themes once configured.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[BWN_Web]

Thanks, that worked!

[Author]

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