This topic has 8 replies, 2 voices, and was last updated 6 years by 
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Hi,
Could you please update this ticket, in a private reply, with the following
– Admin credentials for your site (with language set to English US or English UK)
– Twitter keysThanks,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
What do you mean by a private reply , what do you mean English or english UK as I don’t use any other languages
Hi,
Because the details are sensitive you can check the box below the text input to mark the reply private so only you and I can see the reply. Not all websites and backends are in English so we always ask for details in English to save on confusion.
I will need login details to access your site so please update this ticket with some so I can look into this for you
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
Hi,
Your website is trowing an error 502 on the front-end and back-end which CloudFlare is indicating is your host. Please let me know when this issue is resolved so I can look into the option saving issue you’re experiencing.
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
Hi,
I was able to login to your website this morning and found all of the keys you stated were saved in Theme Options (see screenshot). Do you still not see them in Theme Options?
If not I think this may be a caching issue in your browser. Please try the following
– Clear your website cache and cdn
-Logout
– Clear your browser cache complete (Ctrl+Shift+Del) except for form data and passwords
– Close the browser and restartYou should then be able to see them.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
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