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Author
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September 9, 2018 at 20:44 #209109miyakomaggieParticipant
Hi
I have issue on my menu when I viewing my website on my mobile phone.
When I click on menu, it doesnt know shown/expand the menu.
Please assist.
Attachments:
You must be logged in to view attached files.September 10, 2018 at 13:31 #209163LauraModeratorHello, can you send a link so i can check it out?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
September 12, 2018 at 17:43 #209444LauraModeratorHello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
September 12, 2018 at 18:10 #209453RaduModeratorHi,
In general this kind of issue issue it’s caused by loading bootstrap library twice so our theme loads one and sometimes some of the third party plugins load also bootstrap framework or some odd cases.
So disable all plugins except buddypress and visual composer and check if the issue disappears, if yes enable back plugins one by one.
The solution for that it’s to look in that plugin in settings if they haves any option to prevent bootstrap library to be loaded.
Personally i think this plugin causes that “essential-real-estate” you can start with it.
Let me know
R
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionSeptember 13, 2018 at 09:35 #209485miyakomaggieParticipantHi Radu,
Opps, yup I deactivated the plugin (Essential Real Estate) and its work as normal.
In this case, any option or alternative way I can resolve this problem happen if I insist to use the plugin?
Any advise.
Appreciate your help!Thanks
September 13, 2018 at 15:51 #209519RaduModeratorHi,
Look yourself in the plugin settings for disable bootstrap js library option, if you cannot find that, ask the plugin developer if exists and if not, ask them for a code snippet that prevents their bootstrap js to be stopped.
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution -
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