Menu on Mobile

[miyakomaggie]

Hi

I have issue on my menu when I viewing my website on my mobile phone.

When I click on menu, it doesnt know shown/expand the menu.

Please assist.

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[Laura]

Hello, can you send a link so i can check it out?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[miyakomaggie]

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[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Radu]

Hi,

In general this kind of issue issue it’s caused by loading bootstrap library twice so our theme loads one and sometimes some of the third party plugins load also bootstrap framework or some odd cases.

So disable all plugins except buddypress and visual composer and check if the issue disappears, if yes enable back plugins one by one.

The solution for that it’s to look in that plugin in settings if they haves any option to prevent bootstrap library to be loaded.

Personally i think this plugin causes that “essential-real-estate” you can start with it.

Let me know

R

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What support service includes ? What not ?

[miyakomaggie]

Hi Radu,

Opps, yup I deactivated the plugin (Essential Real Estate) and its work as normal.

In this case, any option or alternative way I can resolve this problem happen if I insist to use the plugin?
Any advise.
Appreciate your help!

Thanks

[Radu]

Hi,

Look yourself in the plugin settings for disable bootstrap js library option, if you cannot find that, ask the plugin developer if exists and if not, ask them for a code snippet that prevents their bootstrap js to be stopped.

Cheers
R

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

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