This topic has 5 replies, 2 voices, and was last updated 6 years by Laura.

  • Author
  • #209708
     mycolombianwife
    Participant

    Hello, one ofmy clients complained that logging in take a very long time.

    He sent me a video. Please view the attached link.

    https://drive.google.com/file/d/1Lf1_PnasEHEzKqv10tBcE8kdGoHI-INW/view

    He is viewing the website through a Ipad and Iphone

    #209722
     Laura
    Moderator

    Hello, have you tested with some plugins deactivated to see if it’s related to that? Do you have any cache plugin?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #209757
     mycolombianwife
    Participant

    Hello I dont have an Ipad to test it.
    Yes I have the WP fastest cache plugin.
    Could you please look into it ?

    #209795
     Laura
    Moderator

    Hello, i do not have that device to test right now, but you could use this http://www.responsimulator.com/
    Try to deactivate your cache plugin and test

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #210150
     mycolombianwife
    Participant

    It seems to be fixed after the update to the newest theme.

    #210198
     Laura
    Moderator

    Glad its fixed 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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