Theme keeps stuck at logging in ( with Ipad and Iphone)

[mycolombianwife]

Hello, one ofmy clients complained that logging in take a very long time.

He sent me a video. Please view the attached link.

https://drive.google.com/file/d/1Lf1_PnasEHEzKqv10tBcE8kdGoHI-INW/view

He is viewing the website through a Ipad and Iphone

[Laura]

Hello, have you tested with some plugins deactivated to see if it’s related to that? Do you have any cache plugin?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[mycolombianwife]

Hello I dont have an Ipad to test it.
Yes I have the WP fastest cache plugin.
Could you please look into it ?

[Laura]

Hello, i do not have that device to test right now, but you could use this http://www.responsimulator.com/
Try to deactivate your cache plugin and test

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[mycolombianwife]

It seems to be fixed after the update to the newest theme.

[Laura]

Glad its fixed 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Author]

Posts