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Author
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November 10, 2018 at 13:37 #213186alexliiParticipant
Hello,
In Visual composer, “Kleo posts setting” support to build query by Custom post type, there are several custom post type, and please check the Screenshot: http://prntscr.com/lgmnw4
and I found the “Default Featured Image Placeholder” only works for wordpress default post, anyway, to make it support other custom post type please?
Thanks so much.
November 10, 2018 at 13:43 #213187Kieran_SQModeratorHi,
Has your custom post type declared support for featured image? It should work by default. Please share the code you use for your CPT below within code tags so I can take a look.
Thanks,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
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November 10, 2018 at 16:17 #213215alexliiParticipantHi Kieran,
Thanks for your reply, Yes, you are right, it support by default, and you can check at forum.lovcour.com, those posts are actually a custom post type by a plugin of Anspress(https://wordpress.org/plugins/anspress-question-answer/ )
I just found a plugin of Buddypress letter avatar(https://wordpress.org/plugins/buddypress-first-letter-avatar/) caused “Default Featured Image Placeholder” not work, and this is why I send a ticket before at https://archived.seventhqueen.com/forums/topic/all-featured-image-will-be-replaced-by-user-avator
For now, I am using a plugin of Letter Avatars ( https://wordpress.org/plugins/letter-avatars/)
But there is two small issue with user navigation as the screenshot:
and here is my setting at backend:https://prnt.sc/lgn5bo
I understand this might be out of Kleo support, but it is really close to theme style, it would be great if you could support here by a quick CSS, but if not, I would like to show my understanding.
Thanks, and have a nice day.
Alex
November 10, 2018 at 16:33 #213221Kieran_SQModeratorHi,
It sounds like there is an issue with that plugin that will need to be addressed by that plugin author, you should reach out directly to them for a resolution to this issue.
I am happy to take a quick look at the CSS issue you have shown in your screenshot but I am unable to access your site via the URL you have shared. Please check that the domain is correct and/or that the UK is not blocked from accessing your site.
When you have restored access please share with me a full URL where the issue can be seen.
Thanks,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
November 10, 2018 at 16:33 #213222alexliiParticipantOh, sorry for forgetting let you know the issue:
Once enable Avatar setting in wordpress as screenshot: http://prntscr.com/lgo4s6
All of the image of “Default Featured Image Placeholder” for CPT will replaced by Avatar if not using any avatar plugin, and this is why I am using letter avatar.
I suggest that you have a test of “Default Featured Image Placeholder” upon CPT like Anspress, and you will find the issue what I mean.
Thanks again.
Alex
November 10, 2018 at 16:37 #213223Kieran_SQModeratorHi,
As per my earlier reply, this is an issue with a plugin that you’re using, not the theme. Featured images and Gravatars / avatars have nothing to do with each other. Disable all plugins that did not come with KLEO, switch to KLEO parent theme if you have made any changes and you will see the issue doesn’t exist.
Either a plugin or custom code is creating this issue.
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
November 10, 2018 at 16:38 #213224alexliiParticipantThanks for quick reply. I have and GB into whitelist
and Please have a check again whether you could access https://forum.lovcour.com
Thanks.
November 10, 2018 at 16:41 #213225Kieran_SQModeratorHi,
Still unable to access your site, and receiving the below error
ERR_SSL_VERSION_INTERFERENCE
For assistance with this issue, if it persists, please reach out directly to your host. I will check your site again in 10 minutes to see if this issue is resolved.
Thanks,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
November 10, 2018 at 17:04 #213229Kieran_SQModeratorHi,
I am still unable to access your site, have you previously had Laura or Radu access your site? If so I may need to pass this ticket to them temporarily until I can gain access.
In your screenshots there are still plugins activated that did not come with KLEO. Please try disabling AnsPress and Login with AJAX to see if the issue persists.
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
November 10, 2018 at 17:33 #213232Kieran_SQModeratorHi,
I can gain access via IE, but not in Chrome, Firefox or Opera. Your site appears to be stuck in maintenance mode. Please can you do one of the following:
– Login via SFTP / FTP or your hosts file browser and delete the maintenance flag
– Send SFTP / FTP login credentials so I can delete this flag for youThanks,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
November 10, 2018 at 17:36 #213233alexliiParticipantAre you updating wordpress or plugins?
Please do not updated wordpress to the latest version since there are some plugins on our sites are not compatible with latest wordpress 5.0.
Thanks.
November 10, 2018 at 17:45 #213235Kieran_SQModeratorHi,
I have deleted the maintenance flag for you. If this ever happens again, connect via SFTP to your host and navigate to the primary folder, you’ll see a file called maintenance, simply delete this and access will be restored. See attached.
I will now look further at the issue,
Thanks,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
Attachments:
You must be logged in to view attached files.November 10, 2018 at 17:48 #213238Kieran_SQModeratorHi,
With AnsPress disabled the default image is working as expected, please check and confirm.
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
November 10, 2018 at 17:56 #213239alexliiParticipantHi Kieran,
Thanks, and let us back to the topic of [Anyway to make” Default Featured Image Placeholder” support for CPT?]
Anspress is a plugin, and there will a CPT of “question” by Anspress, anyway to make ” Default Featured Image Placeholder” support it please?
Thanks
November 10, 2018 at 18:05 #213240Kieran_SQModeratorHi,
After investigation, it is clear that the post type created by AnsPress does not have featured images defined in the post type. If you want to add featured images to the post type, and therefore – have default placeholder images work, then you will need to add this to the post type code.
This means you will need to reach out to AnsPress and ask them how to extend their question post type and enable featured images.
This is not caused by the theme, this is a lack of options / definition in the plugin. When the plugin adds supports for featured images, in the question post type, then the placeholder will work – by default.
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
November 12, 2018 at 08:01 #213264alexliiParticipantHi Kieran,
I have wrote to the Author of Anspress official forum at https://anspress.io/questions/question/how-to-make-question-support-with-featured-image-please/
But I have not got their reply, and frankly I am not sure whether they would like to support that.
Fortunately, I found the default featured image will work only if the letter avatar is activated, and the only issue the size of buddypress user navigation and buddypress group in activity looks not good: http://prntscr.com/lh7vjf,
or you might like check at https://forum.lovcour.com/members/alex/ by mobile mode.It would great appreciated if you would like resolve it by a quick css.
Thanks.
Alex
November 12, 2018 at 14:35 #213281Kieran_SQModeratorHi,
I am unable to access your site via mobile or in a browser that can emulate a mobile device and therefore I will need to refer this ticket to a colleague to assist you with the CSS part of your query. Someone should be in touch with you later today or tomorrow at the latest.
Note: We cannot read the support topic you linked to as it is either set to private or is private by default.
Thank you for your patience,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
November 12, 2018 at 19:21 #213302RaduModeratorHi Alex
Please provide exact url where i can see in browser like this : https://prnt.sc/lh7vjf
At this moment it’s like this for me like it’s offline.
Let me know when the website it’s reachable, my country it’s Romania.
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionNovember 13, 2018 at 02:01 #213330alexliiParticipantHi
Thanks.
SSL_ERROR_NO_CYPHER_OVERLAP
with recently update of firefox or Chrome, there is issue of compatibility with SSL, so, please try access the following exact URL with IE:
https://forum.lovcour.com/activities/
Thanks again.
Alex
November 13, 2018 at 02:01 #213331alexliiParticipantHi
Thanks.
SSL_ERROR_NO_CYPHER_OVERLAP
with recently update of firefox or Chrome, there is issue of compatibility with SSL, so, please try access the following exact URL with IE:
https://forum.lovcour.com/members/alex/
Thanks again.
Alex
November 13, 2018 at 14:10 #213352RaduModeratorHi,
Did you receive the same using any other theme right ?This meaning that it’s not a theme related issue.
So updating the theme will not change the certificate working mechanism or updating the certificate,i recommend you to ask the certificate responsible person i think the hosting service.
Try to change the certificate type, ask the hosting support about that.
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionNovember 15, 2018 at 04:29 #213436alexliiParticipantTry to change the certificate type, ask the hosting support about that.
Hi Radu,
Yes, for me, there is no problem with Safari and Chrome, but show “SSL_ERROR_NO_CYPHER_OVERLAP” only with Firefox, we are trying to resolve it.
could you please assess the URL with IE https://forum.lovcour.com/members/alex/
If yes, please send me a CSS to resolve the issue at https://prnt.sc/lh7vjf, thanks.
Alex
November 15, 2018 at 17:43 #213457RaduModeratorHi,
For me it not works in Chrome
Also it works on safari
IE i don’t have on macbook.
I think there it’s something wrong with the certificate.
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionNovember 16, 2018 at 08:49 #213500alexliiParticipantThanks, we are trying to resolve the SSL issue, for now, is it possible to send me a CSS to resolve the issue in this screenshot please? https://prnt.sc/lh7vjf
Thanks.
November 16, 2018 at 16:21 #213524RaduModeratorProvide an account to can see the activity and url link to that activity.
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionNovember 18, 2018 at 05:16 #213596alexliiParticipantHi Radu,
We already resolved the issue of SSL, and here is the account:
username: seventhqueen
Email:s@seventhqeen.com
password: BObMw89JQVQ!wNQUUiGdqB%QPlease check the page IN MOBILE MODE: https://forum.lovcour.com/members/alex/
as the screenshot: http://prntscr.com/ljq3ye
Thanks.
November 19, 2018 at 20:16 #213673RaduModeratorHi,
On this link https://forum.lovcour.com/members/alex/ i cannot see any 3 month ago posts the things from the screenshot cannot be seen on the url provided. Please provide url where that appears make a new activity in that type to be latest when i check next time.
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionNovember 20, 2018 at 01:53 #213699alexliiParticipantHi
with the following account:
username: seventhqueen
Email:s@seventhqeen.com
password: e7nnfI#F%iDDS^CEwU#mg(W&Please access this group page:
https://forum.lovcour.com/groups/hydrating-tender/
you should see the screenshot:
November 20, 2018 at 13:44 #213757RaduModeratorUse this css
COPY CODEul .groups .activity-content .avatar { max-width: 50px !important; line-height: 50px; }
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionNovember 20, 2018 at 14:09 #213758alexliiParticipantHi Radu,
Great thanks, what is the custom CSS for this please?
http://prntscr.com/lknpo6Please check this user page in MOBILE MODE:
https://forum.lovcour.com/members/wanglei/
Thanks.
Alex
November 20, 2018 at 18:37 #213784RaduModeratorHi,
Great!Use this css
COPY CODE@media screen and (max-width: 768px) { .pagination-sticky .wp-post-image, .pagination-sticky .avatar { height:25px !important; width:25px !important; line-height:25px; } }
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution -
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