Anyway to make" Default Featured Image Placeholder" support for CPT?

This topic has 35 replies, 3 voices, and was last updated 6 years by Radu.

Author
November 10, 2018 at 13:37 #213186

alexlii
Participant

Hello,

In Visual composer, “Kleo posts setting” support to build query by Custom post type, there are several custom post type, and please check the Screenshot: http://prntscr.com/lgmnw4

and I found the “Default Featured Image Placeholder” only works for wordpress default post, anyway, to make it support other custom post type please?

Thanks so much.

November 10, 2018 at 13:43 #213187

Kieran_SQ
Moderator

Hi,

Has your custom post type declared support for featured image? It should work by default. Please share the code you use for your CPT below within code tags so I can take a look.

Thanks,

Kieran

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November 10, 2018 at 16:17 #213215

alexlii
Participant

Hi Kieran,

Thanks for your reply, Yes, you are right, it support by default, and you can check at forum.lovcour.com, those posts are actually a custom post type by a plugin of Anspress(https://wordpress.org/plugins/anspress-question-answer/ )

I just found a plugin of Buddypress letter avatar(https://wordpress.org/plugins/buddypress-first-letter-avatar/) caused “Default Featured Image Placeholder” not work, and this is why I send a ticket before at https://archived.seventhqueen.com/forums/topic/all-featured-image-will-be-replaced-by-user-avator

For now, I am using a plugin of Letter Avatars ( https://wordpress.org/plugins/letter-avatars/)

But there is two small issue with user navigation as the screenshot:

http://prntscr.com/lgntrj

and here is my setting at backend:https://prnt.sc/lgn5bo

I understand this might be out of Kleo support, but it is really close to theme style, it would be great if you could support here by a quick CSS, but if not, I would like to show my understanding.

Thanks, and have a nice day.

Alex

November 10, 2018 at 16:33 #213221

Kieran_SQ
Moderator

Hi,

It sounds like there is an issue with that plugin that will need to be addressed by that plugin author, you should reach out directly to them for a resolution to this issue.

I am happy to take a quick look at the CSS issue you have shown in your screenshot but I am unable to access your site via the URL you have shared. Please check that the domain is correct and/or that the UK is not blocked from accessing your site.

When you have restored access please share with me a full URL where the issue can be seen.

Thanks,

Kieran

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November 10, 2018 at 16:33 #213222

alexlii
Participant

Oh, sorry for forgetting let you know the issue:

Once enable Avatar setting in wordpress as screenshot: http://prntscr.com/lgo4s6

All of the image of “Default Featured Image Placeholder” for CPT will replaced by Avatar if not using any avatar plugin, and this is why I am using letter avatar.

I suggest that you have a test of “Default Featured Image Placeholder” upon CPT like Anspress, and you will find the issue what I mean.

Thanks again.

Alex

November 10, 2018 at 16:37 #213223

Kieran_SQ
Moderator

Hi,

As per my earlier reply, this is an issue with a plugin that you’re using, not the theme. Featured images and Gravatars / avatars have nothing to do with each other. Disable all plugins that did not come with KLEO, switch to KLEO parent theme if you have made any changes and you will see the issue doesn’t exist.

Either a plugin or custom code is creating this issue.

Kieran

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November 10, 2018 at 16:38 #213224

alexlii
Participant

Thanks for quick reply. I have and GB into whitelist

http://prntscr.com/lgo7pz

and Please have a check again whether you could access https://forum.lovcour.com

Thanks.

November 10, 2018 at 16:41 #213225

Kieran_SQ
Moderator

Hi,

Still unable to access your site, and receiving the below error

ERR_SSL_VERSION_INTERFERENCE

For assistance with this issue, if it persists, please reach out directly to your host. I will check your site again in 10 minutes to see if this issue is resolved.

Thanks,

Kieran

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November 10, 2018 at 16:53 #213226

alexlii
Participant

This reply has been set as private.

November 10, 2018 at 17:04 #213229

Kieran_SQ
Moderator

Hi,

I am still unable to access your site, have you previously had Laura or Radu access your site? If so I may need to pass this ticket to them temporarily until I can gain access.

In your screenshots there are still plugins activated that did not come with KLEO. Please try disabling AnsPress and Login with AJAX to see if the issue persists.

Kieran

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November 10, 2018 at 17:15 #213231

alexlii
Participant

This reply has been set as private.

November 10, 2018 at 17:33 #213232

Kieran_SQ
Moderator

Hi,

I can gain access via IE, but not in Chrome, Firefox or Opera. Your site appears to be stuck in maintenance mode. Please can you do one of the following:

– Login via SFTP / FTP or your hosts file browser and delete the maintenance flag
– Send SFTP / FTP login credentials so I can delete this flag for you

Thanks,

Kieran

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November 10, 2018 at 17:36 #213233

alexlii
Participant

Are you updating wordpress or plugins?

Please do not updated wordpress to the latest version since there are some plugins on our sites are not compatible with latest wordpress 5.0.

Thanks.

November 10, 2018 at 17:40 #213234

alexlii
Participant

This reply has been set as private.

November 10, 2018 at 17:45 #213235

Kieran_SQ
Moderator

Hi,

I have deleted the maintenance flag for you. If this ever happens again, connect via SFTP to your host and navigate to the primary folder, you’ll see a file called maintenance, simply delete this and access will be restored. See attached.

I will now look further at the issue,

Thanks,

Kieran

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November 10, 2018 at 17:48 #213238

Kieran_SQ
Moderator

Hi,

With AnsPress disabled the default image is working as expected, please check and confirm.

Kieran

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November 10, 2018 at 17:56 #213239

alexlii
Participant

Hi Kieran,

Thanks, and let us back to the topic of [Anyway to make” Default Featured Image Placeholder” support for CPT?]

Anspress is a plugin, and there will a CPT of “question” by Anspress, anyway to make ” Default Featured Image Placeholder” support it please?

Thanks

November 10, 2018 at 18:05 #213240

Kieran_SQ
Moderator

Hi,

After investigation, it is clear that the post type created by AnsPress does not have featured images defined in the post type. If you want to add featured images to the post type, and therefore – have default placeholder images work, then you will need to add this to the post type code.

This means you will need to reach out to AnsPress and ask them how to extend their question post type and enable featured images.

This is not caused by the theme, this is a lack of options / definition in the plugin. When the plugin adds supports for featured images, in the question post type, then the placeholder will work – by default.

Kieran

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November 10, 2018 at 18:07 #213241

alexlii
Participant

Hi Kieran,

Got it, great thanks.

Alex

November 12, 2018 at 08:01 #213264

alexlii
Participant

Hi Kieran,

I have wrote to the Author of Anspress official forum at https://anspress.io/questions/question/how-to-make-question-support-with-featured-image-please/

But I have not got their reply, and frankly I am not sure whether they would like to support that.

Fortunately, I found the default featured image will work only if the letter avatar is activated, and the only issue the size of buddypress user navigation and buddypress group in activity looks not good: http://prntscr.com/lh7vjf,
or you might like check at https://forum.lovcour.com/members/alex/ by mobile mode.

It would great appreciated if you would like resolve it by a quick css.

Thanks.

Alex

November 12, 2018 at 14:35 #213281

Kieran_SQ
Moderator

Hi,

I am unable to access your site via mobile or in a browser that can emulate a mobile device and therefore I will need to refer this ticket to a colleague to assist you with the CSS part of your query. Someone should be in touch with you later today or tomorrow at the latest.

Note: We cannot read the support topic you linked to as it is either set to private or is private by default.

Thank you for your patience,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

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November 12, 2018 at 19:21 #213302

Radu
Moderator

Hi Alex

Please provide exact url where i can see in browser like this : https://prnt.sc/lh7vjf

At this moment it’s like this for me like it’s offline.

Let me know when the website it’s reachable, my country it’s Romania.

Cheers
R

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What support service includes ? What not ?

November 13, 2018 at 02:01 #213330

alexlii
Participant

Hi

Thanks.

SSL_ERROR_NO_CYPHER_OVERLAP

with recently update of firefox or Chrome, there is issue of compatibility with SSL, so, please try access the following exact URL with IE:

https://forum.lovcour.com/activities/

Thanks again.

Alex

November 13, 2018 at 02:01 #213331

alexlii
Participant

Hi

Thanks.

SSL_ERROR_NO_CYPHER_OVERLAP

with recently update of firefox or Chrome, there is issue of compatibility with SSL, so, please try access the following exact URL with IE:

https://forum.lovcour.com/members/alex/

Thanks again.

Alex

November 13, 2018 at 14:10 #213352

Radu
Moderator

Hi,
Did you receive the same using any other theme right ?

This meaning that it’s not a theme related issue.

So updating the theme will not change the certificate working mechanism or updating the certificate,i recommend you to ask the certificate responsible person i think the hosting service.

Try to change the certificate type, ask the hosting support about that.

Cheers
R

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November 15, 2018 at 04:29 #213436

alexlii
Participant

Try to change the certificate type, ask the hosting support about that.

Hi Radu,

Yes, for me, there is no problem with Safari and Chrome, but show “SSL_ERROR_NO_CYPHER_OVERLAP” only with Firefox, we are trying to resolve it.

could you please assess the URL with IE https://forum.lovcour.com/members/alex/

If yes, please send me a CSS to resolve the issue at https://prnt.sc/lh7vjf, thanks.

Alex

November 15, 2018 at 17:43 #213457

Radu
Moderator

Hi,

For me it not works in Chrome

Also it works on safari

IE i don’t have on macbook.

I think there it’s something wrong with the certificate.

Cheers
R

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November 16, 2018 at 08:49 #213500

alexlii
Participant

Thanks, we are trying to resolve the SSL issue, for now, is it possible to send me a CSS to resolve the issue in this screenshot please? https://prnt.sc/lh7vjf

Thanks.

November 16, 2018 at 16:21 #213524

Radu
Moderator

Provide an account to can see the activity and url link to that activity.

Cheers
R

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November 18, 2018 at 05:16 #213596

alexlii
Participant

Hi Radu,

We already resolved the issue of SSL, and here is the account:

username: seventhqueen
Email:s@seventhqeen.com
password: BObMw89JQVQ!wNQUUiGdqB%Q

Please check the page IN MOBILE MODE: https://forum.lovcour.com/members/alex/

as the screenshot: http://prntscr.com/ljq3ye

Thanks.

November 19, 2018 at 17:19 #213654

alexlii
Participant

This reply has been set as private.

November 19, 2018 at 20:16 #213673

Radu
Moderator

Hi,

On this link https://forum.lovcour.com/members/alex/ i cannot see any 3 month ago posts the things from the screenshot cannot be seen on the url provided. Please provide url where that appears make a new activity in that type to be latest when i check next time.

Cheers
R

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November 20, 2018 at 01:53 #213699

alexlii
Participant

Hi

with the following account:
username: seventhqueen
Email:s@seventhqeen.com
password: e7nnfI#F%iDDS^CEwU#mg(W&

Please access this group page:

https://forum.lovcour.com/groups/hydrating-tender/

you should see the screenshot:

http://prntscr.com/lkgmqy
November 20, 2018 at 13:44 #213757

Radu
Moderator
Use this css
COPY CODE
```
ul .groups .activity-content .avatar {
    max-width: 50px !important;
    line-height: 50px;
}
```
Cheers
R

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November 20, 2018 at 14:09 #213758

alexlii
Participant

Hi Radu,

Great thanks, what is the custom CSS for this please?
http://prntscr.com/lknpo6

Please check this user page in MOBILE MODE:

https://forum.lovcour.com/members/wanglei/

Thanks.

Alex
November 20, 2018 at 18:37 #213784

Radu
Moderator
Hi,
Great!

Use this css
COPY CODE
```
@media screen and (max-width: 768px) {
    .pagination-sticky .wp-post-image, .pagination-sticky .avatar {
        height:25px !important;
        width:25px !important;
        line-height:25px;

    }

}
```
Cheers
R

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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