This topic has 7 replies, 2 voices, and was last updated 6 years by Laura.

  • Author
  • #213800
     Real
    Participant

    Hello,

    When I create a new user (fake), the user will not receive his welcome and activation email and I not receive a nothification that a new user was created.

    Why?

    #213820
     Laura
    Moderator

    Hello, make sure your hosting email server is working correctly, you could try using an SMTP plugin 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #213844
     Real
    Participant

    Mail server work fine

    #213891
     Real
    Participant

    Hello,

    I don’t say why, but presently all fake users receive messages… Because I don’t change anything.

    I Have another problem with EMAIL, all email are translated in French in the EMAIL section in WordPress, but when a French user send a message to another user, the destination user receive his message in English.

    Why?

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    #213894
     Real
    Participant

    another capture image of email program

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    #213954
     Laura
    Moderator

    Hello, can you share access so i can check it?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #213962
     Real
    Participant
    This reply has been set as private.
    #214130
     Laura
    Moderator

    Hello, please check this https://buddypress.org/support/topic/translation-email/
    Maybe it helps, emails are all at Emails section so it is weird that you see it in english if you already translated them

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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