This topic has 3 replies, 2 voices, and was last updated 5 years by Kieran_SQ.

  • Author
  • #217410
     szmek9
    Participant

    Hi,

    As in the topic subject. Facebook login does not work on the popup.

    It works on the /wp-login though… What might be the issue?

    #217411
     Kieran_SQ
    Moderator

    Hi,

    Can you please do the following and let me know if the issue persists

    – Purge then disable all caching
    – Disable any CDN
    – Ensure you have the latest versions of all installed bundled plugins by going to WP Admin > Appearance > Install Plugins
    – Disable all plugins except for K Elements and WP Bakery

    Once you have completed the steps from above, go to your home page and press Ctrl+F5 to clear the browsers cache. Then test and see what results you get.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #217412
     szmek9
    Participant

    I have found such error in chrome inspector, I guess that might be something wrong with your code..

    FB.login() called before FB.init().

    #217413
     Kieran_SQ
    Moderator

    Hi,

    It’s possible that you have other plugins conflicting with the code we have in place. Did you disable the plugins to see if the issue is resolved by doing so? I can see you have other plugins that are related to Facebook so it is important to complete this step.

    Please let me know,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

Viewing 4 posts - 1 through 4 (of 4 total)

The forum ‘Bugs & Issues’ is closed to new topics and replies.

Log in with your credentials

Forgot your details?