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Tagged: THEME OPTION ISSUES
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July 22, 2014 at 16:17 #23193becreativesParticipant
Hi , In the last period we have started to have some troubles with theme options, in particular when we try to modify some options we get a blank screen and we don’t now how to solve the problem, mybe you can help us to fix this quickly. We look forward to hearing from you soon. Becreatives
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You must be logged in to view attached files.July 22, 2014 at 17:45 #23211CatalinModeratorHello,
Please sedn me admin credentials to your WordPress site to be able to replicate your issue. Reply as private for security reasons.
Thank you,
CatalinHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionJuly 22, 2014 at 19:09 #23229CatalinModeratorplease update the theme to the latest version. Do you have any custom code in your theme? If so, are those modifications added in the child theme? It is important not to lose the code on update.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionJuly 22, 2014 at 19:38 #23237becreativesParticipantWe did not do the update because it gave him problems, as reported in the other thread. you can solve this problem of the options?
July 22, 2014 at 19:49 #23243CatalinModeratorThe error from the other post was from visual composer and you need to update the plugin to the last version available.
Let me know if the error you have in this thread still exists after you do the theme upgrade.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionJuly 22, 2014 at 21:15 #23249becreativesParticipantcan you try to update the whole theme , so if it makes troubles you can sove it
July 22, 2014 at 22:03 #23252becreativesParticipantWe tried to update the theme but the problem still exists. Help us Please I took a screen for explain the situation better.
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You must be logged in to view attached files.July 23, 2014 at 00:35 #23262becreativesParticipantThe website http://www.becreatives.com is down, please try to fix this soon . Thanks you
July 23, 2014 at 16:45 #23325CatalinModeratorI deactivated Coming Soon plugin and your admin panel works now.
Please update the required plugins for the theme to work proper to the latest versions availoable
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution -
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