This topic has 13 replies, 3 voices, and was last updated 11 years by Abe.

  • Author
  • #25303
     alberhd
    Participant

    When i try to upload one photo with my profile,i select the photo,I press upload and when the bar is green,the page should reload and show the new photo,but no,is stuck on this link:

    http://mysite.com/members/user_name/media/#main

    And when i press the link Pictures,from the tabs About me,Looking for, the photos not appear there and the link is this one:

    http://mysite.com/members/user_name/media/#mis-imgenes

    #25352
     alberhd
    Participant

    I need help please,this is a important problem,thanks

    #25423
     alberhd
    Participant

    any help from support? Thank you!

    #25488
     alberhd
    Participant

    maybe is just one code to after the photo is uploaded the page did reload,but i dont know…

    #25552
     Catalin
    Moderator

    Hello,

    Please send me a link to your website to be able to replicate this issue.

    Thank you,
    Catalin

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #25578
     alberhd
    Participant

    My website is http://wanandoa.com/

    I have the next problems right now:

    Many issues about upload photos,after upload the photo the website should reload to show the photo on Pictures.
    When i click in the photo on the pictures tab the photo open but with the big box,if you can check this problem,thanks.

    The facebook register and login have some problem,does not work,i have one message about a email problem. Yesterday I access to the web with my facebook,but i try with a second facebook account and does not work.

    And the last,i have this code to show the button of chat on the profiles,the problem is that this button is displayed on the own profiles too.

    /* Boton chat */
    add_action(‘bp_member_header_actions’, ‘kleo_cometchat_button’, 100);
    function kleo_cometchat_button() {
    echo ‘<div class=”generic-button”><a
    onclick=”javascript:jqcc.cometchat.chatWith(\” .
    bp_displayed_user_id() . ‘\’);” href=”#” rel=”nofollow”>Chat</div>’;
    }

    Thank you very much,im really happy with this template.

    #26022
     Catalin
    Moderator

    Hello,

    Please send me admin credentials for your website to be able to give you solutions for your opened tickets. Reply as private for security reasons.

    Thank you,
    Catalin

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    #26035
     alberhd
    Participant

    Problems:
    1. Many issues about upload photos,after upload the photo the website should reload to show the photo on Pictures.

    2. When i click in the photo on the pictures tab the photo open but with the big box,not the jquery.

    3. Does not work when i upload photos with more of 1 mb

    4. The facebook register and login have some problem,does not work,i have one message about a email problem. Yesterday I access to the web with my facebook,but i try with a second facebook account and does not work.

    Access:
    User: camilo
    Pass: sweetdatetest

    Thank you very much!

    #26177
     alberhd
    Participant

    Can you access with the user,right? Thank you!

    #26216
     Catalin
    Moderator

    Hello,

    1. after the upload is complete, the pictures are displayed under the upload dialog. Take a look at my screenshot.

    2. what do you want to happen when picture is clicked?

    3. I tested this and it seems to be a problem with rtmedia plugin… try posting this issue on their forum, maybe some other users have the same problem… this is an isolated issue

    4. I was able to register and login with my facebook account… I wasn’t able to replicate this issue.

    Thank you,
    Catalin

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #26223
     alberhd
    Participant

    1. Yes i know,but i need do click at the photo for the page reload and appear the tab pictures,is possible that when the photo is uploaded the webpage autoreload? without do click at the photo

    2. I want that the photo open like that: https://cdn.seventhqueen.com/sq-support/wp-content/uploads/2014/06/screen-02.jpg

    3. Ok,i will post the issue on their forum,thanks!

    4. Ok,perfect.

    New:

    1. The match is now working,just appear the number 1! What is the problem?

    Thank you very much!

    #27019
     Abe
    Keymaster

    1. I see what you mean but the upload is handled by the plugin and we can’t interfere in plugin code to refresh page
    2. It should show in the popup by default. If using rtMedia plugin make sure you have enabled the media popup from their settings

    1 new. What match?

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    #27021
     alberhd
    Participant

    Thank you for your help,this problem was resolved automatically when i contracted a new hosting.
    About the match (compatibility) i fixed this problem,but i have one question about the sistem in other topic.

    thank you!

    #27022
     Abe
    Keymaster

    Great,
    Closing topic

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