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Author
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September 14, 2014 at 14:23 #28624myboxliveParticipant
When I disable K-Elements, everything on the site works as it should. When I activate K-Elements, I can’t use the Visual Composer Editor, and I can’t checkout. The checkout screen just gives the circle. Please help —website: http://www.chazmalewski.com
September 18, 2014 at 15:42 #28945CatalinModeratorHello,
Please send me credentials to your website to be able to replicate your issue. Reply as private for security reasons.
Thank you,
CatalinHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionOctober 7, 2014 at 17:25 #30960CatalinModeratorHello,
Please update to the 2.0 version and let me know if this problem still occurs… I deactivated some plugins so please activate them only after you do the testing with the new version installed… let me know how this goes.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionDecember 13, 2014 at 01:23 #38935AbeKeymasterHi @myboxlive
maybe is related to your hosting php memory. Try to talk with them to increase it at recommended 128MBHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.December 16, 2014 at 01:58 #39229AbeKeymaster@myboxlive edit your wp-config.php file and set WP_DEBUG to TRUE and see what is the error to see the cause
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.December 22, 2014 at 15:16 #39975myboxliveParticipantHello,
I did that and nothing happened. I also updated to the new Kleo version. Please help
December 22, 2014 at 17:47 #40022sharmstrModeratorA lot of updates happened over the last 2-3 days. Make sure all essential plugins are up to date
Wordpress 4.1
Kleo 2.3.1
K-elements 2.3.1
Visual Composer 4.3.5
WooCommerce 2.2.10Once everything is updated, let us know if you still have the issue.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
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