This topic has 6 replies, 2 voices, and was last updated 10 years by 
-
-
I set up a discount code for a certain level and tried to use the code for that level and it did not work. When I click apply it says error applying discount code [1].
I tried changing to HTTPS Nuclear Option under payment settings (something I saw on their wordpress.org support) and tried changing to TwentyTwelve theme to rule out a theme conflict.
Please help.
Hi, so changing to the default wordpress theme worked to apply the code?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.No, I haven’t done it yet because it would mean taking my site offline. I will try it asap and get back to you. Another related question. I have noticed that purchasing Kleo does not give access to support to all of the plugins included with the theme. So does that mean if this is not a theme issue I will have to purchase the support for paidmembershipspro? They offer very little support unless you pay.
Actually yes, I just looked at my notes, I did try the twenty twelve theme and the error still happened. So, back to my question above … Since it is not a theme issue does kleo provide any support for the plugins that are bundled in the theme or do I have to purchase support through the plugin sites directly?
So what was the problem?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.
The forum ‘KLEO’ is closed to new topics and replies.
