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December 12, 2014 at 03:46 #38717dorisarnaudParticipant
Hello
I’ve received the email from Envato Market to update Kleo 2.3 but I don’t see this update in my wordpress admin
I use Kleo child theme … Do I have to switch to kleo theme to see the update ? or What should I do ?Thank you
December 12, 2014 at 04:11 #38718sharmstrModeratorNo, you dont need to switch. Do you have WP Admin – Theme Options – Theme Update settings filled out?
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December 12, 2014 at 04:17 #38719dorisarnaudParticipantThemeforest Username and Themeforest API KEY are indicated
December 12, 2014 at 05:20 #38722sharmstrModeratorIf you haven’t already, double check your settings on Theme Forest. Did you get a notification about the k-elements update? Someone else was having an issue and they contacted Theme Forest to resolve. Worse case you can just ftp it up to your server. https://archived.seventhqueen.com/forums/topic/steps-to-update-kleo-theme
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
December 12, 2014 at 14:00 #38754dorisarnaudParticipantI see only the k element update 2.3 in my wordpress admin. Yesterday I’ve contacted by email Theme Forest… I’m waiting their response
December 12, 2014 at 14:09 #38757sharmstrModeratorHmmm. That’s strange. Just to verify, you do not see a notification that Kleo 2.3 is available when you go to WP Admin – Updates and/or WP Admin – Appearance – Themes? Sorry, have to ask. A lot of people are familiar with WP and how theme updates are displayed.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
December 13, 2014 at 02:57 #38973AbeKeymasterYou should try the manual upload by FTP if the automatic is causing you problems. See here https://archived.seventhqueen.com/documentation/kleo#updates
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