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http://test.cityballers.com/alumni/
images are taking a while to load… also like this on gallery page. What can I do to make it faster?
Thanks.
As in my other answer, that’s a VC shortcode. Not a kleo one. Perhaps ask them.
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Thanks for the reply but you must have heard this before. You guys put together a GREAT theme and chose to incorporate VC so you must have some idea of what could be causing this. Any thoughts would be appreciated.
Thank for your time.
The VC shortcode is new. They just came out with it a month ago. So, no, we dont have a ton of experience with it. Why wouldnt you want to ask the people who wrote the plugin/shortcode?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
Did you try changing the display style to lazy loading?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
Hi guys – spoke with the VC author and they said that in order for me to open a ticket on this slow loading time I need to go through Kleo since I did’t directly purchase the plugin and it was packaged in the theme. Can you guys open a ticket with them and include me somehow… this was direct response from them – WP Bakery
I am sure I will not be the only person with this issue… Thanks.
assigned to abe since I cant do it.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
Hi there. From what I see the requests are done trough AJAX and they populate after page load..probably a faster server will help or if the images are the problem you can loosen up the server load with a cloudflare.com implementation.
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Thanks for the reply Abe. Did you open a support ticket with WP Bakery? They are willing to review it. Please involve them. Thanks.
Yes, submitted the question. Waiting for their answer
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Hi, here is their response:
“Hi SeventhQueen,
Normally the grids take longer to load than other elements. Our development team is working on this, and we will be soon optimizing these elements to load it as any other one.
Thank you,”
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Great. Thanks Abe. So when they update their plugin will 7th Queen send out an email to Kleo purchasers…
When Kleo is updated, in the package downloaded we include plugin updates too
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.
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