This topic has 19 replies, 3 voices, and was last updated 9 years by mledun.

  • Author
  • #52717
     mledun
    Participant

    Hello, I went into users – export user data but there is a column that is missing data… do you know why and how I can get the data to show?

    #52718
     Laura
    Moderator

    Hello, could you share a screenshot? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

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    Always happy to help you 🙂

    #52721
     mledun
    Participant
    This reply has been set as private.
    #52725
     mledun
    Participant

    did you get screenshot?

    #52995
     Laura
    Moderator

    Hello, it may be, have you tried to edit it so it match?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #53012
     mledun
    Participant

    I can’t edit the screenshot I showed you. I tried. Am I doing something wrong? Where is the “\” coming from?

    #53025
     mledun
    Participant
    This reply has been set as private.
    #53027
     mledun
    Participant

    Ok I have removed everything and changed it to I am looking for: but nothing exports into that column! help please!

    #54391
     Andrei
    Moderator

    Hi @mledun, what plugin are you trying to use for fields export ?

    Looking forward.
    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #54393
     mledun
    Participant

    Hi i’m not using any plugin… I just went to users-export user data and then selected the fields I wanted from BP xProfile fields section

    #54395
     mledun
    Participant
    This reply has been set as private.
    #54398
     Andrei
    Moderator

    Are you sure that you don’t use a plugin like “Export user data” ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #54399
     Andrei
    Moderator

    Are you sure that you don’t use a plugin like “Export user data” ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #54401
     mledun
    Participant

    Hi Andrei, yes sorry about that – I have the export user data installed. What should I do? Thank you.

    #54402
     mledun
    Participant

    Sorry I have export user data plugin installed

    #54403
     Andrei
    Moderator

    I’ve downloaded and tested the Export User Data plugin, and there wasn’t any issues, the export was successfully for both fields.

    Are you sure that you have users which filled that fields?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #54411
     mledun
    Participant

    Hi Andrei,thanks for looking into this… yes, users have filled out both fields – what version of wordpress are you using? I’m using the latest version, could that be the problem? didn’t have issues before…

    I’m going to try and export again…

    #54412
     mledun
    Participant

    i tried exporting – still no luck…

    #54419
     Andrei
    Moderator

    I’ve have done the test with all wordpress components updated to their latest versions.
    I really don’t know what could cause your issue, you might start by asking the developer of that export plugin which could be the cause of the issue.

    Let me know if I can help you with anything else.
    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #59280
     mledun
    Participant

    thank you, I found another plugin that worked!

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