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After users have uploaded images to the media area of rtmedia the count does not change. come users it does some it does not. moderation is on and this is happening even if they have been approved and are set to public or friends or private it does not show current count.
Hello, could you please share a screenshot? It doesnt count photos or members?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
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Attached is a photo to show what i mean this user has 19 photos all set to public and still does not show the amount correctly. we have tested in albums and not in albums and still no luck.
Hello, could you share an admin account so i can check it out? 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
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