This topic has 20 replies, 3 voices, and was last updated 10 years by renee.stuart.

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  • #55459
     Caamo
    Participant

    Hello,

    I’ve been having a few issues since yesterday

    1. most of my pages are redirecting as 404 error pages – actually all published non-buddypress pages
    I tried saving permalinks setting but that did not resolve issue Ex. http://www.drinkup.com/conditions

    2. Menu drop down items not showing up anymore

    I’ve done all updates: Kleo, VC, Kelements, RevSlider, Buddypress.

    Thank you for your help!

    #55460
     Caamo
    Participant

    sorry error in link above: http://www.drlinkup.com/conditions

    #55474
     sharmstr
    Moderator

    Have you tried with with 2015 Theme? Have you disabled any extra plugins? Have you cleared your cache?

    Respond privately with info from Theme Options > Sys Info

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #55496
     Caamo
    Participant

    ### Begin System Info ###

    — Site Info

    Site URL: http://www.drlinkup.com
    Home URL: http://www.drlinkup.com
    Multisite: No

    — User Browser

    Platform: Windows
    Browser Name: Chrome
    Browser Version: 42.0.2311.90
    User Agent String: Mozilla/5.0 (Windows NT 6.1) App
    leWebKit/537.36 (KHTML, like Gec
    ko) Chrome/42.0.2311.90 Safari/5
    37.36

    — WordPress Configuration

    Version: 4.1.2
    Permalink Structure: /%postname%/
    Active Theme: Kleo Child (child theme)
    Parent Theme: Kleo 2.4.2
    Show On Front: page
    Page On Front: Home Main Page (#816)
    Page For Posts: Blog (#22)
    Remote Post: wp_remote_post() works
    Table Prefix: Length: 10 Status: Acceptable
    WP_DEBUG: Disabled
    Memory Limit: 40M

    — WordPress Active Plugins

    Agreeable: 1.3.9.5
    Another WordPress Classifieds Plugin (AWPCP): 3.3.3
    bbP private groups: 2.5.6
    bbPress: 2.5.7
    bbPress – Private Replies: 1.3.2
    Broken Link Checker: 1.10.6
    BuddyPress: 2.2.3.1
    BuddyPress Activity Plus: 1.6.1
    BuddyPress Activity Privacy: 1.3.6
    BuddyPress cover: 1.8.6
    BuddyPress Friends Only Activity Stream: 1.0
    BuddyPress Members only: 1.1.0
    BuddyVerified: 2.2
    Export Users to CSV: 1.0.0
    K Elements: 2.4
    Like Button Voting & Rating: 2.1.3
    Nav Menu Roles: 1.6.4
    Remove Dashboard Access: 1.1.3
    Revolution Slider: 4.6.5
    rtMedia for WordPress, BuddyPress and bbPress: 3.7.40
    SI CAPTCHA Anti-Spam: 2.7.7.5
    Taxonomy Metadata: 0.4
    UpdraftPlus – Backup/Restore: 1.9.64
    Wordfence Security: 5.3.11
    WordPress Importer: 0.6.1
    WPBakery Visual Composer: 4.1.2
    WP Pro Ad System: 4.4.3
    WP RSS Aggregator: 4.6.13
    WP RSS Aggregator – Excerpts and Thumbnails: 1.9.1

    — WordPress Inactive Plugins

    BuddyPics: 0.3.2
    BuddyPress Edit Activity: 1.0.2
    BuddyPress Follow: 1.2.1
    BuddyPress Message Attachment: 2.1.1
    BuddyPress Wall: 0.9.3
    Coming Soon Page: 0.5.8
    DreamObjects Backups: 3.5.1
    Formidable: 1.07.11
    Goodlayers LMS: 1.1.1
    Multilingual Press Free: 2.1.2
    Simple Local Avatars: 2.0
    Varnish HTTP Purge: 3.5.1
    WangGuard: 1.6.2
    WP Survey And Quiz Tool: 2.14

    — Webserver Configuration

    PHP Version: 5.4.37
    MySQL Version: 50010
    Webserver Info: Apache

    — PHP Configuration

    Safe Mode: No
    Memory Limit: 256M
    Upload Max Size: 64M
    Post Max Size: 65M
    Upload Max Filesize: 64M
    Time Limit: 30
    Max Input Vars: 1000
    Display Errors: On (1)

    — PHP Extensions

    cURL: Supported
    fsockopen: Supported
    SOAP Client: Installed
    Suhosin: Not Installed

    — Session Configuration

    Session: Enabled
    Session Name: PHPSESSID
    Cookie Path: /
    Save Path: /tmp
    Use Cookies: On
    Use Only Cookies: On

    ### End System Info ###

    #55500
     sharmstr
    Moderator

    You didnt answer my questions.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #55501
     Caamo
    Participant

    sorry
    I have the latest theme installed so i suppose its 2015 theme.
    I did try disabling plugins and clearing cache, no luck.

    I don’t know whats wrong but it seems as if there are many little bugs all of a sudden and I dont know due to what. Even my homepage’s slider doesnt load anymore http://www.drlinkup.com, font size has changed without me modifying it, plus the issues I mentioned above.
    I would greatly appreciate your help.

    Thank you

    #55502
     sharmstr
    Moderator

    Visual Composer is way out of date. Please update to 4.4.3 located in latest kleo download.

    2015 is not Kleo. I mean WP 2015 theme. By enabling that, we can rule out a Kleo issue and help pinpoint where the problem is.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #55508
     Caamo
    Participant

    ok I updated VC. I have the latest version of WP 4.1.2.

    #55510
     sharmstr
    Moderator

    You page is throwing jquery errors. Specifically revolution slider errors. For some reason your site is loading an really old version of the jquery.themepunch.revolution.js file. Its loading a 4.5 file even though your site thinks it has 4.6.5 version of the plugin installed.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #55513
     sharmstr
    Moderator

    You can see what I mean by going to your site. Right click to view source. Then search for jquery.theme. You should see two lines. Click on jquery.themepunch.revolution.js which will load that file. You’ll see that it using 4.5 not 4.6.5

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #55514
     Caamo
    Participant

    hmm what can be done to fix that?
    and would that be the reason the published pages are all coming up 404 under custom name permalinks?

    #55516
     sharmstr
    Moderator

    Its for sure why your slider isn’t working. And the fact that you have mixed versions of files in that plugin makes me think that you have problems elsewhere. I would delete revslider and reinstall it.

    Again, did you try to enable another theme like the 2015 theme to see if you still have 404 errors?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #55520
     Caamo
    Participant

    i deleted and re-installed revslider – seems to still be version 4.5. 0 http://www.drlinkup.com/wp-content/plugins/revslider/rs-plugin/js/jquery.themepunch.revolution.min.js?ver=4.6.5

    what will enabling wp 2015 theme do to my current settings?

    #55522
     sharmstr
    Moderator

    It wont do anything to your settings. They are stored in the db. It s COMMON practice to enable other theme while troubleshooting. If its still loading old files, that points to a cache/cdn issue.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #55523
     Caamo
    Participant

    When i change custom permalink to default value, the pages that previously went to 404 work, but then the buddypress pages don’t work and/or config changes.

    #55525
     Caamo
    Participant

    ok so i enabled 2015 theme and pages still go to 404

    #55526
     Caamo
    Participant

    but menu dropdown function does work

    #55527
     sharmstr
    Moderator

    So, since you still have 404, that means its NOT a kleo issue. You need to figure out what’s causing it.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #55528
     Caamo
    Participant

    any tips on how to figure out whats causing it?

    #55529
     sharmstr
    Moderator

    In my experience, its a plugin conflict. Again, disable ALL extra plugins, then make sure your cdn/server cache/browser cache or whatever else is causing it to load old files is fixed.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #62496
     renee.stuart
    Participant

    Caamo –

    I’m curious if you found a fix. I am (and have been) experiencing the same problem. Menu links operate perfectly, until I login (with non admin username) and access the buddypress profile page. After clicking around in the member area, when I attempt to navigate away using the menu (other than members & home), I get a 404 error.

    I initially thought it was the paid memberships pro plugin that was causing the conflict – so I disabled it. But the 404 error is still “randomly” showing up – Only under the conditions noted above.

    The site/menu nagivation works perfectly as long I don’t enter the member area (BuddyPress).

    I too am using the latest version of my plugins and wordpress.

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