Menu not displaying at all

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This topic has 18 replies, 3 voices, and was last updated 9 years by Abe.

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  • April 22, 2015 at 23:58 #55730
     ruthie73
    Participant

    Hi I have re installed the Kleo template and everything is working apart from the menu not displaying at all. The Home link is there but doesn’t work. The existing menu doesnt work and I have tried a new menu and changing the settings on the header but it hasn’t made any difference.

    Hope you can help.

    Ruth

    April 23, 2015 at 00:51 #55742
     sharmstr
    Moderator

    Caching or cdn issue? After creating the new menu did you assign it to the main or top positions?

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    April 23, 2015 at 11:12 #55830
     ruthie73
    Participant

    Yes I did. Its not a cache issue. Realistically the original menu should have still displayed as all other theme settings remained intact. I don’t know what a CDN issue is

    April 23, 2015 at 13:20 #55842
     sharmstr
    Moderator

    Please provide a link and access.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    April 23, 2015 at 13:23 #55844
     ruthie73
    Participant

    Ok I will send it now to themesupport@seventhqueen.com

    April 23, 2015 at 13:42 #55847
     sharmstr
    Moderator

    I wont get it there. Just respond privately here. There’s a check box for it below the form.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    April 23, 2015 at 13:48 #55848
     ruthie73
    Participant
    This reply has been set as private.
    April 23, 2015 at 13:57 #55851
     sharmstr
    Moderator

    Credentials aren’t working.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    April 23, 2015 at 16:08 #55889
     ruthie73
    Participant
    This reply has been set as private.
    April 23, 2015 at 16:38 #55892
     sharmstr
    Moderator

    This is really strange. No matter what I do I cant get it to save the menu location.

    Can you try enabling debugging in wp-config.php. Then try assigning a menu location and see if you get any error messages?

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    April 23, 2015 at 17:41 #55903
     ruthie73
    Participant
    This reply has been set as private.
    April 23, 2015 at 17:53 #55905
     sharmstr
    Moderator

    https://codex.wordpress.org/Debugging_in_WordPress

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    April 23, 2015 at 18:16 #55910
     ruthie73
    Participant
    This reply has been set as private.
    April 23, 2015 at 18:29 #55911
     sharmstr
    Moderator

    I’m assigning this to one of the devs because I cant figure it out.


    @abe     – menu locations wont save. I’ve tried with 2015 theme and it saves fine. No error messages.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    April 23, 2015 at 18:36 #55914
     ruthie73
    Participant
    This reply has been set as private.
    April 23, 2015 at 19:40 #55928
     Abe
    Keymaster

    hello, my guess is that you have many items added and here is a fix for that because the host is not including some post items
    https://anothersysadmin.wordpress.com/2012/02/16/php-5-3-max_input_vars-and-big-forms/

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    April 23, 2015 at 20:58 #55947
     sharmstr
    Moderator

    @abe. There is only one menu with one item.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    April 26, 2015 at 22:51 #56184
     ruthie73
    Participant
    This reply has been set as private.
    May 7, 2015 at 19:45 #57770
     Abe
    Keymaster

    hm.. I see something wrong with your install:
    wp-content/themes/themeforest-6776630-kleo-next-level-premium-wordpress-theme-wordpress_theme/kleo/assets/js

    your structure should be like this:
    wp-content/themes/kleo/assets/js

    Go over FTP and move the theme files kleo on the themes directory

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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