Menu not displaying at all

[ruthie73]

Hi I have re installed the Kleo template and everything is working apart from the menu not displaying at all. The Home link is there but doesn’t work. The existing menu doesnt work and I have tried a new menu and changing the settings on the header but it hasn’t made any difference.

Hope you can help.

Ruth

[sharmstr]

Caching or cdn issue? After creating the new menu did you assign it to the main or top positions?

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[ruthie73]

Yes I did. Its not a cache issue. Realistically the original menu should have still displayed as all other theme settings remained intact. I don’t know what a CDN issue is

[sharmstr]

Please provide a link and access.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

[ruthie73]

Ok I will send it now to themesupport@seventhqueen.com

[sharmstr]

I wont get it there. Just respond privately here. There’s a check box for it below the form.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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[ruthie73]

This reply has been set as private.

[sharmstr]

Credentials aren’t working.

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[ruthie73]

This reply has been set as private.

[sharmstr]

This is really strange. No matter what I do I cant get it to save the menu location.

Can you try enabling debugging in wp-config.php. Then try assigning a menu location and see if you get any error messages?

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[ruthie73]

This reply has been set as private.

[sharmstr]

https://codex.wordpress.org/Debugging_in_WordPress

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[ruthie73]

This reply has been set as private.

[sharmstr]

I’m assigning this to one of the devs because I cant figure it out.

@abe – menu locations wont save. I’ve tried with 2015 theme and it saves fine. No error messages.

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[ruthie73]

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[Abe]

hello, my guess is that you have many items added and here is a fix for that because the host is not including some post items
https://anothersysadmin.wordpress.com/2012/02/16/php-5-3-max_input_vars-and-big-forms/

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[sharmstr]

@abe. There is only one menu with one item.

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[ruthie73]

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[Abe]

hm.. I see something wrong with your install:
wp-content/themes/themeforest-6776630-kleo-next-level-premium-wordpress-theme-wordpress_theme/kleo/assets/js

your structure should be like this:
wp-content/themes/kleo/assets/js

Go over FTP and move the theme files kleo on the themes directory

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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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