This topic has 18 replies, 2 voices, and was last updated 10 years by taiger.

  • Author
  • #56194
     taiger
    Participant

    Hi I have been using the VC Gallery populating the site. When i have checked back I am seeing all the slider galleries missing images, and broken. Very worrying

    #56218
     taiger
    Participant

    Hi thsi is from VC support:

    The “vc_carousel” is not our standard element. Our standard carousel is rendered as “vc_images_carousel”. looks like the carousel at your end is modified by the theme author to adapt to his theme in which case I would suggest you to get in touch with him, so he can guide you with the same as we are not aware of the changes that has been made by him. Kindly check.

    you can see the issue here:

    http://www.5starweddingmagazine.com/business/lt/italy/pianella/hotel-le-fontanelle-weddings-in-tuscany/

    http://www.5starweddingmagazine.com/wp-admin/post.php?post=76046&action=edit

    I also tried to create a new gallery and it did not save….

    Login details are:

    user: seventhqueen

    pass: @!SevenTai-200970B4-)0

    #56320
     sharmstr
    Moderator

    I’m a bit confused. The vc_carousel shortcode is for posts, not galleries. How did you add that shortcode that you have in your attached image?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #56325
     taiger
    Participant

    Hi i did not add it as a short code. but the plugin may have broke and turned it t a short code..

    very strange, what do u think

    #56332
     sharmstr
    Moderator

    Please tell me how you added it because its not correct.

    The gallery shortcode is vc_gallery.
    The image carousel shortcode is vc_images_carousel
    The post carousel shortcode is vc_carousel

    That’s why I’m asking. You have the POST carousel shortcode there. Not the gallery or image carousel shortcode.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #56341
     taiger
    Participant

    Hi i added then in the normal way via VC, then select the module/icon and then…

    but all the galleries that i added have gone, and some have even lost the VC icon and been replaced with the shortcode

    #56343
     taiger
    Participant

    I have added the images back into the gallery in pic below

    http://www.5starweddingmagazine.com/business/lt/united-kingdom/london/the-function-band

    here is how it should look, and then it all got broke

    #56347
     sharmstr
    Moderator

    Take a close look at the first image you posted. There are 2 things wrong with it. If you look at the shortcode there are 2 underscores between vc and carousel. The word “images” is missing. So while you and VC support thought it was the vc_carousel shortcode, its actually not.

    The second thing wrong with it is that the word “images” is missing before all the image IDs.

    Since in both cases the word “images” was deleted my guess is that a text replace routine was run that removed all instances of the word “images”.

    You can fix all your broken shortcodes by adding “images” back between the two underscores and before the “=” for the image ids.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #56348
     taiger
    Participant

    sounds like a plan, how will i do this..

    thanks a lot

    #56349
     taiger
    Participant

    ps, if you can do the fix for me i would very much appreciate it.

    How did this “Since in both cases the word “images” was deleted my guess is that a text replace routine was run that removed all instances of the word “images”. HAPPen

    T

    #56350
     sharmstr
    Moderator

    I have no idea how it happened. It didnt happen because of kleo. Remember that all of that code is just text. If someone did a search and replace on images it could have happened.

    I fixed the one page you shared a link to.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #56354
     taiger
    Participant

    ok, i will take a look.

    it there a fast way to fix all galleries?

    I have bought VC and it is currently on a higher version than what is supplied with kleo, is it ok to use the latest version, or do i need to use the kleo version

    #56356
     sharmstr
    Moderator

    We havent tested kleo with VC up to 4.4.3

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #56360
     taiger
    Participant

    ok, so i should not upgrade stand alone VC in the future, just wait until you announce an upgrade to your theme

    Sorry and the other questions.

    T

    #56361
     sharmstr
    Moderator

    You can try newer versions if you want. All I’ve said is that we havent tested them.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #56362
     taiger
    Participant

    ok. thanks you for your help..

    #57034
     taiger
    Participant

    Please can you take a look at the portfolio, something very strange has happened and it does not display or appears broken..

    http://www.5starweddingmagazine.com/Portfolio no galleries showing
    http://www.5starweddingmagazine.com/video-photo-gallery
    http://www.5starweddingmagazine.com/Portfolio/bridesmaids-dresses-by-watters-2 Blank

    login at

    Login details are:

    user: seventhqueen

    pass: @!SevenTai-200970B4-)0

    Please help xoxo

    #57060
     sharmstr
    Moderator

    Looks fine to me.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #57066
     taiger
    Participant

    Yes I just sorted it out.

    The problem was with the child… when i used the main theme all was ok.

    But had redirection issues.. Yoast is causing a few issues.. Redirection causes issues.

    mainly with url (mixing up with other portfolios, not saving with the right slug)

    Thanks for looking

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