Unstable VC Galleries / broken

[taiger]

Hi I have been using the VC Gallery populating the site. When i have checked back I am seeing all the slider galleries missing images, and broken. Very worrying

[taiger]

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[sharmstr]

I’m a bit confused. The vc_carousel shortcode is for posts, not galleries. How did you add that shortcode that you have in your attached image?

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[taiger]

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[sharmstr]

Please tell me how you added it because its not correct.

The gallery shortcode is vc_gallery.
The image carousel shortcode is vc_images_carousel
The post carousel shortcode is vc_carousel

That’s why I’m asking. You have the POST carousel shortcode there. Not the gallery or image carousel shortcode.

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[taiger]

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[taiger]

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[sharmstr]

Take a close look at the first image you posted. There are 2 things wrong with it. If you look at the shortcode there are 2 underscores between vc and carousel. The word “images” is missing. So while you and VC support thought it was the vc_carousel shortcode, its actually not.

The second thing wrong with it is that the word “images” is missing before all the image IDs.

Since in both cases the word “images” was deleted my guess is that a text replace routine was run that removed all instances of the word “images”.

You can fix all your broken shortcodes by adding “images” back between the two underscores and before the “=” for the image ids.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

[taiger]

sounds like a plan, how will i do this..

thanks a lot

[taiger]

ps, if you can do the fix for me i would very much appreciate it.

How did this “Since in both cases the word “images” was deleted my guess is that a text replace routine was run that removed all instances of the word “images”. HAPPen

T

[sharmstr]

I have no idea how it happened. It didnt happen because of kleo. Remember that all of that code is just text. If someone did a search and replace on images it could have happened.

I fixed the one page you shared a link to.

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[taiger]

ok, i will take a look.

it there a fast way to fix all galleries?

I have bought VC and it is currently on a higher version than what is supplied with kleo, is it ok to use the latest version, or do i need to use the kleo version

[sharmstr]

We havent tested kleo with VC up to 4.4.3

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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[taiger]

ok, so i should not upgrade stand alone VC in the future, just wait until you announce an upgrade to your theme

Sorry and the other questions.

T

[sharmstr]

You can try newer versions if you want. All I’ve said is that we havent tested them.

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[taiger]

ok. thanks you for your help..

[taiger]

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[sharmstr]

Looks fine to me.

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[taiger]

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