Buddypress group members count is not working on some groups on the landing page

This topic has 14 replies, 3 voices, and was last updated 8 years by Loyal_Customer.

Author
April 28, 2015 at 12:57 #56430

Tiger007xy
Participant

The member count of buddypress groups is not displayed correctly on the landing page of the sweet date theme on some groups. But this is only by some groups. There are also groups where it is working. In the buddypress groups the member count is always working. What could be a solution for this?

May 1, 2015 at 16:57 #56956

Laura
Moderator

Hello, please try to go to Tools > Buddypress and check all options, let me know if it helps 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

July 29, 2015 at 12:39 #70523

Tiger007xy
Participant

I have checked all settings. There were no errors or misconfiguration. But the group count is not working. Some members are not showing as members or the group does not show how many members it have.

Attachments:
You must be logged in to view attached files.

July 30, 2015 at 20:19 #70825

Laura
Moderator

Hello, have you tried deactivating some plugins and testing again? It may be related to cache

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

July 30, 2015 at 20:37 #70829

Tiger007xy
Participant

No, it is no catche issue, it also not works without any catch plugin activated.

August 1, 2015 at 18:08 #71107

Laura
Moderator

Hello, could you share admin credentials? 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

August 1, 2015 at 18:38 #71112

Tiger007xy
Participant

This reply has been set as private.

August 1, 2015 at 18:40 #71113

Tiger007xy
Participant

This reply has been set as private.

August 3, 2015 at 01:37 #71269

Laura
Moderator

Hello, i see the group number is 9 and it shows 9 groups, where is the issue?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

August 3, 2015 at 01:51 #71274

Tiger007xy
Participant

The issue is that the member count of somesome groups does not work.

August 4, 2015 at 03:34 #71455

Laura
Moderator

Hello, is the group setup as private? Does this happen on all groups or just a few? I dont undrstand the language so i couldnt check it out correctly

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

August 4, 2015 at 11:33 #71475

Tiger007xy
Participant

It only happens on some groups, but all groups are public.

August 6, 2015 at 03:30 #71808

Laura
Moderator

Hello, will assign the ticket to a higher support lever who can help and advise you in your query.
Thanks! 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

July 7, 2016 at 09:22 #128354

Loyal_Customer
Participant

This reply has been set as private.

July 13, 2016 at 17:07 #129071

Loyal_Customer
Participant

Can someone please help me with this?
The group count is not showing next to group type. How can I fix it?

Attachments:
You must be logged in to view attached files.
Author

Posts