This topic has 39 replies, 4 voices, and was last updated 9 years by sharmstr.

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  • #57623
     maarten
    Participant

    I have updated VC since my previous support question (see https://archived.seventhqueen.com/forums/topic/gap-element-missing)

    Now, whenever I edit a page, the custom CSS and theme general settings for that page revert to the defaults. So it does save the settings and custom CSS, but the next time I update the page the changes are gone. Also the edit screen no longer defaults to the VC visual editor, I believe it did before.

    It is a very frustrating problem to have. I hope you guys can help in figuring out why this is happening.
    Maybe worth knowing is I also applied this temporary fix for a breadcrumb issue you are having with the current version of the theme: https://archived.seventhqueen.com/forums/topic/google-breadcrumbs

    ### Begin System Info ###

    — Site Info

    Site URL: http://www.interaction-training.com
    Home URL: http://www.interaction-training.com
    Multisite: No

    — User Browser

    Platform: Windows
    Browser Name: Chrome
    Browser Version: 42.0.2311.135
    User Agent String: Mozilla/5.0 (Windows NT 6.3; WOW
    64) AppleWebKit/537.36 (KHTML, l
    ike Gecko) Chrome/42.0.2311.135
    Safari/537.36

    — WordPress Configuration

    Version: 4.2.1
    Permalink Structure: /%postname%/
    Active Theme: Kleo Child (child theme)
    Parent Theme: Kleo 2.4.3
    Show On Front: page
    Page On Front: Home (#816)
    Page For Posts: Blog (#1963)
    Remote Post: wp_remote_post() works
    Table Prefix: Length: 6 Status: Acceptable
    WP_DEBUG: Disabled
    Memory Limit: 40M

    — WordPress Active Plugins

    amr shortcode any widget: 2.6
    BackupBuddy: 4.2.16.8
    Capability Manager Enhanced: 1.5.3
    Categories to Tags Converter Importer: 0.5
    Constant Contact Widget: 1.9
    Contact Form 7: 4.1.2
    Display Posts Shortcode: 2.4
    Enhanced E-commerce for Woocommerce store: 1.0.16
    Envato WordPress Toolkit: 1.7.2
    EWWW Image Optimizer: 2.3.2
    Export User Data: 1.2.0
    GD Press Tools: 2.7
    Google Author Link: 1.5.2
    Jetpack by WordPress.com: 3.5.3
    K Elements: 2.4
    Login LockDown: v1.6.1
    mPress Hide from Search: 0.4
    NextScripts: Social Networks Auto-Poster: 3.4.16
    Ninja Forms: 2.9.11
    Paid Memberships Pro: 1.8.3.1
    Paid Memberships Pro – WooCommerce Add On: 1.2.8
    Revolution Slider: 4.6.5
    Seamless Schema: 1.2
    Sitelinks Search Box: 1.1
    Taxonomy Metadata: 0.4
    The Events Calendar: 3.9.3
    The Events Calendar Category Colors: 4.2.0
    The Events Calendar PRO: 3.9.3
    Tidio Chat: 2.0.6
    Watu PRO: 4.7.4.5
    WatuPRO Bridge for Woocommerce: 0.8
    Watu PRO Play: 1.9
    Weight Based Shipping for Woocommerce: 2.6.6
    WooCommerce: 2.3.8
    WooCommerce Colors: 1.0.6
    WooCommerce Coupon Links: 2.0.0
    WooCommerce Intuit QBMS Gateway: 1.6.2
    WooCommerce Print Invoice & Delivery Note: 4.1.5
    WooCommerce Subscriptions: 1.5.25
    WooThemes Helper: 1.5.5
    WordPress SEO: 2.1.1
    WP-Polls: 2.69
    WP-reCAPTCHA: 4.1
    WP-SpamShield: 1.8.9.3
    WPBakery Visual Composer: 4.4.3
    WP Google Analytics Events: 1.6

    — WordPress Inactive Plugins

    bbPress: 2.5.7
    Better WordPress Minify: 1.3.3
    BuddyPress: 2.2.3.1
    P3 (Plugin Performance Profiler): 1.5.3.9
    Paid Memberships Pro – bbPress Add On: 1.2
    rtMedia for WordPress, BuddyPress and bbPress: 3.7.43
    Visser Labs Updater: 1.2
    WooCommerce – Store Exporter: 1.8.3
    WooCommerce – Store Exporter Deluxe: 1.9.4
    WooCommerce Bundle Style Coupons: 0.1.1
    WooCommerce Customer/Order CSV Import Suite: 2.6
    WP Super Cache: 1.4.4
    YITH WooCommerce Wishlist: 2.0.7

    — Webserver Configuration

    PHP Version: 5.4.40
    MySQL Version: 50542
    Webserver Info: Apache

    — PHP Configuration

    Safe Mode: No
    Memory Limit: 256M
    Upload Max Size: 50M
    Post Max Size: 50M
    Upload Max Filesize: 50M
    Time Limit: 3600
    Max Input Vars: 1000
    Display Errors: N/A

    — PHP Extensions

    cURL: Supported
    fsockopen: Supported
    SOAP Client: Installed
    Suhosin: Not Installed

    — Session Configuration

    Session: Enabled
    Session Name: PHPSESSID
    Cookie Path: /
    Save Path: /tmp
    Use Cookies: On
    Use Only Cookies: On

    ### End System Info ###

    #57627
     sharmstr
    Moderator

    Others that were having this issue were able to figure out that there was a conflict with Yoast SEO. I know you dont have that installed, but have you tried to ID the conflict? If you temporarily enable the WP 2015 Theme, do you still have issues with the CSS not saving? What about the plugins?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #57628
     maarten
    Participant

    I actually do have Yoast SEO and disabling it indeed fixed the issue. I see in the VC changelog that they added Yoast compatibility improvements in v4.5 Any news on when we will get this version with Kleo? Any workarounds you know of to keep using the SEO in the meantime?

    #57630
     sharmstr
    Moderator

    I have VC 4.5 installed with the latest kleo dev code. Let me do some digging.

    I dont have any insight as to when 7th queen is planning on updating though.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #57631
     sharmstr
    Moderator

    Oh. I thought the plugin called itself Yoast SEO, not WP SEO. Sorry about that.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #57632
     sharmstr
    Moderator

    I cant reproduce the settings and css issues with 4.5, so I guess that’s good. I’ll do a code compare of the different VC versions and see if I can pluck out the code that fixed it. No guarantees though.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #57633
     maarten
    Participant

    Alright, let me know what you find out. It would be great to be able to use Yoast’s WordPress SEO again asap, we rely on it heavily for our metadata and sitemaps.

    Also, thanks for your quick responses, it’s greatly appreciated, not to mention the responses are actually helpful! Such great support you guys have 🙂

    #57637
     sharmstr
    Moderator

    In the future, you shouldnt update just because there’s an update 🙂 Also, you should set up a test/staging site.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #57638
     sharmstr
    Moderator

    Okay. I found a file that is specific to SEO that has changed significantly. The problem is that I can reproduce the settings and css problems you’re having on my Kleo 2.4.3 / VC 4.4.3 install so there’s no way for me to test if this file fixes the issues AND if we can just replace this one file without causing other issues.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #57648
     maarten
    Participant

    Thanks for looking into it. I am willing to test it by replacing the file in question on our server if you feel it has a chance of working.

    #57650
     sharmstr
    Moderator

    You can try it, but I take no responsibilities if your site blows up. I actually tried it on my site and didnt have any issues, but again, I couldnt verify if it actually fixed anything. Rename /plugins/js_composer/include/autoload/vendors/yoast_seo.php and put the attached file in its place.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    Attachments:
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    #57652
     maarten
    Participant

    Alright, doing a full backup now. Will let you know if this solves the issue.

    #57654
     maarten
    Participant

    It didn’t break anything else but it didn’t fix the problem either. What I will do for now is turn off Yoast SEO when editing general page settings or custom CSS, then turn SEO back on. It’s slightly annoying but I am guessing a proper fix isn’t far away since both Yoast & WP Bakery seem to be talking, perhaps there is some other subtle change in 4.5 that fixes this.

    #57656
     sharmstr
    Moderator

    Maybe. There were hundreds of file changes. I obviously didnt look at all of them. Just the obvious ones 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #57657
     maarten
    Participant

    and I appreciate your attempt to fix it 🙂

    #57810
     maarten
    Participant

    I’ve been testing with a copy of VC 4.5.1 from one of my other accounts and can say the problem with Yoast/VC is fixed. That is: The custom CSS on a page level is saved and the editor defaults to VC. All other weird stuff with changes in url etc. are gone.

    The Theme general settings still aren’t saved after page edits though. You might want to look into working with Yoast on how to fix that or see how VC addressed it.

    #57839
     sharmstr
    Moderator

    Thank you for the info. I wish I could recreate this on my end. I’ve copied @abe on this to see if he knows about it.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #57880
     topnation
    Participant

    Hi, I’m having a similar issue with this. I’m Using Visual Composer 4.4.3 with updated WP 4.2.2 and not able to save my changes on the frontend. Does the update of wordpress have to do with this? When I edit normally I see my main featured photo for portfolio, but when I edit in VC “frontend” it disappears. Also where can I find and disable the Yoast SEO or what I need to do to resolve this, I’m still fairly new to WP so a detailed answered would help best, Thanks.

    #57884
     sharmstr
    Moderator

    I think its a yoast issue, not WP. Anyhow, disable yoast seo, edit and save your page, then enable yoast seo.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #57946
     topnation
    Participant

    Thanks for this information, but I can’t seem to find the yoast seo plugin The ones I have installed are:

    Wordpress 4.2.2
    BuddyPress
    Version 2.2.3.1 | By The BuddyPress Community | View details
    Select BuddyPress Cover Photo
    BuddyPress Cover Photo
    Version 1.0.5 | By SeventhQueen | View details
    Select Go Daddy Quick Setup
    Go Daddy Quick Setup
    Version 1.04 | By GoDaddy.com, LLC

    Version 1.6 | By Matt Mullenweg | View details
    Select K Elements
    K Elements
    Deactivate | Edit
    WordPress elements using easy to add shortcodes

    Version 2.4 | By SeventhQueen
    Select Limit Login Attempts
    Limit Login Attempts
    Deactivate | Edit

    Version 1.7.1 | By Johan Eenfeldt | View details
    Select Paid Memberships Pro
    Paid Memberships Pro
    Settings | Deactivate | Edit
    Plugin to Handle Memberships

    Version 1.8.3.1 |

    Version 4.6.5 | By ThemePunch | Visit plugin site
    Select rtMedia for WordPress, BuddyPress and bbPress
    rtMedia for WordPress, BuddyPress and bbPress
    Version 3.7.44 | By rtCamp

    WPBakery Visual Composer 4.4.3

    Are these all compatible,and do I have all that I need, I do not see the yoast in the plugins

    #57948
     sharmstr
    Moderator

    Well that was the issue in his case, so I gave you the workaround. Have you tried using the backend instead of the frontend?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #57953
     topnation
    Participant

    Yes, with VC it just seems easier, I looked at your demo http://dev.sharmstr.com/home-2/ and love it, wondering what is the best way to achieve this. This is basically the look I am going for, and how you have it separated in portfolio categories. Just trying to find the best way to do this but with post instead, I’m kind of new to wordpress so the if you could tell me where and to apply the shortcodes or what it is I need to do, would gladly appreciate it, Thank you!

    #57994
     sharmstr
    Moderator

    I meant using VC’s backend editor. By the way you described your issue, it sounded like you were using VCs frontend editor.

    You can install that page by going to Appearance > Kleo Demo > Specicifc page > Pinterest

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #58035
     topnation
    Participant

    Yes Thank you Sharmstr, I’ve been using the backend VC it works great! It would just be nice to have everything working properly, but using the backend for now is fine. I have installed the portfolio full width overlay, and I figured out how to change the categories (Design, photography, Print, Videos, etc)I just want to know how to link my post or portfolios to the home page so when a visitor comes to the “home page” they can see my featured post and can click on them and takes them to that page or post. I’ve attached a screen shot of the post I would like to change. Thanks.

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    #58037
     topnation
    Participant

    I’ve created portfolio categories, and created new portfolio pages, but when I select the box on the right side (in the backend) of what category I want it to go in, it does not show up on the home page. Sometimes only the name, but no portfolio image like the screen shot I sent you, its like this one below

    Attachments:
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    #58043
     sharmstr
    Moderator

    @topnation – please move this discussion to a new topic. You issues are no longer valid. I’ll have a look after you do that. I’m going to delete them from this topic. Thank you.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #58044
     sharmstr
    Moderator

    @marteen – I just deleted my test site and started from scratch. Absolutely no customization. I cant recreate the SEO / VC issues. Here’s my setup

    WP 4.2.2
    Kleo 2.4.3
    WP SEO 2.1.1
    VC 4.4.3

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #58046
     maarten
    Participant

    Thanks for the info, will keep trying different combos of plugins for my VC 4.4.3 install. on VC 4.5.1 I only lose the page general settings, which is much easier to fix than having to put in the custom CSS on each edit. You may close the topic for now.

    #58047
     topnation
    Participant

    @sharmstr Ok no problem, I thought it was best to look up similar topics to answer questions instead of creating new topics that are similar, but will create a new topic if I can’t figure it out.

    #58049
     sharmstr
    Moderator

    Yeah, I was thinking it maybe it was a combo of plugins but you have so many of them I didnt feel like figuring it out. LOL


    @topnation
    – Initially adding your issue here was totally fine. But now you’re asking for help with other stuff and I wanted to keep this topic on topic. LOL. Thanks.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #58334
     Abe
    Keymaster

    thank you @sharmstr
    KLEO 3.0 is coming around 20th May 2015

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #58922
     maarten
    Participant

    @Abe

    @sharmstr

    FYI: Continued troubleshooting this issue. What we found out is summarized here:
    https://github.com/Yoast/wordpress-seo/issues/2321

    See if you can benefit from it in some way.

    #58941
     sharmstr
    Moderator

    Good info. To be honest, and I could be wrong, 7th queen probably wont try to figure it out. Kleo 3.0 is coming any day now and there’s a big push to get the code ready.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #58943
     maarten
    Participant

    Oh I understand. It looks like its something Yoast and WP-Bakery have to figure out really. Just wanted to make the topic a little more useful for anyone experiencing similar issues.

    #58946
     Abe
    Keymaster

    thanks @maarten

    hopefully Visual composer will be updated and this fixed

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #58948
     sharmstr
    Moderator

    Cool. Seems very specific. Its unfortunate that the SEO response was “I dont have the plugins”, since Rev Slider has $56k and VC has almost 80k in sales. Not to mention all the bundled copies out there.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #59912
     maarten
    Participant

    @Abe

    @sharmstr

    Visual Composer 4.5.2 fixes both the SEO conflicts and the page specific header settings not saving. Hope there’s time to make sure 4.5.2 is included in Kleo 4.3 update as these two plugins are immensely popular.

    #59914
     sharmstr
    Moderator

    Kleo 4.3? We are only on 2.4.3. Do you want to wait that long???? 🙂 LOL

    Thank you for the info.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #59916
     maarten
    Participant

    🙂 How about the next version of KLEO, 3.0 or 4.5.3, you know the one planned for stardate 334X7800, third moon cycle. 🙂

    #59918
     sharmstr
    Moderator

    🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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