Header on Smartphones

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This topic has 17 replies, 2 voices, and was last updated 9 years by Laura.

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  • June 10, 2015 at 19:53 #61874
     nolls
    Participant

    Hi,
    how can I fix the header on smartphone? On tablets the header is fixed (normal menu), but not on Smartphones.

    Thanks for your reply.

    June 10, 2015 at 20:06 #61876
     Laura
    Moderator

    Hello, can you share a screenshot? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    June 10, 2015 at 20:50 #61878
     nolls
    Participant

    Hi Laura,
    yes, see here the screenshots. What I want is to fix the header “KennDich.de” if you scroll down.

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    June 10, 2015 at 20:55 #61881
     Laura
    Moderator

    Hello, please add this CSS to your Quick CSS found in General Settings

    COPY CODE
    
@media (max-width: 991px) {
div#header {
  position: fixed;
  z-index: 1;
}
}
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    June 10, 2015 at 21:05 #61883
     nolls
    Participant

    thanks, but now I cant’t see the alternate header and the complete menu.
    See the screenshot.

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    June 10, 2015 at 21:23 #61889
     Laura
    Moderator

    Hello, this is what i see ( attached ) can you show me how it was before so i can help you? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    Attachments:
    You must be logged in to view attached files.
    June 10, 2015 at 21:27 #61893
     nolls
    Participant

    I removed the change, sorry,
    try it now.

    June 10, 2015 at 22:06 #61897
     nolls
    Participant

    another screenshot.

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    June 11, 2015 at 00:28 #61921
     Laura
    Moderator

    Hello, could you let the change so i can adjust it? If you delete it i cannot do nothing 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    June 11, 2015 at 10:02 #61987
     nolls
    Participant

    Ok now you can test it.
    Problem is, I’ve got a lot of user, which use the mobile site.

    June 11, 2015 at 13:49 #62007
     Laura
    Moderator

    Hello, i tried but still not changed, i’m sorry but i cannot do much more if i dont see it

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    June 11, 2015 at 14:07 #62009
     nolls
    Participant

    The problem is the alternate header.
    The main header will be displayed over the alternate header, so no one can real the alternate header like in the nonmobile sight.

    June 11, 2015 at 14:46 #62011
     nolls
    Participant

    The behavior of the header in Smartphone devices should be the same as in the nonmobile sight. That’s the point.

    June 11, 2015 at 15:33 #62018
     Laura
    Moderator

    Hello, here its how i see it, i do not know if you applied the change, but its working fine for me

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    Attachments:
    You must be logged in to view attached files.
    June 11, 2015 at 15:46 #62023
     nolls
    Participant

    Take a look on the nonmobile site, there you will see under the blue header with the header symbol a brighter blue area.
    This area will not displayed on a Smartphone. But this area is important, here you can click for example on password forgotten.

    June 11, 2015 at 16:15 #62030
     Laura
    Moderator

    Hello, have you set up the alternate menu as the same of primary menu?
    Please share admin credentials so i can check it out 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    June 11, 2015 at 16:25 #62031
     nolls
    Participant

    Ok resolved.It’s a padding problem.
    Thanks for your great support.
    Best wishes.

    June 11, 2015 at 16:43 #62034
     Laura
    Moderator

    Glad its resolved! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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