This topic has 9 replies, 3 voices, and was last updated 10 years by sharmstr.

  • Author
  • #61887
     McNitefly
    Participant

    Dear support team,
    I’m having an issue with my woocommerce sidebars.

    In the shop, I get the default Sop sidebar running and filled with widgets. No problems here.

    But on the single product pages, i can’t get any sidebar showing. Not the Shop sidebar, not an individual one (which would be my goal), nothing. I get the white space for the sidebar, I can switch that left, right or both sides – but it never shows any widgets.

    Any idea what that could be?

    #61888
     McNitefly
    Participant

    Here’s the link to the Single Product TestPage: http://www.gitarrenratgeber.de/getestet/testpick3/

    Here’s the link to the Shop page: http://www.gitarrenratgeber.de/finde-dein-equipment/

    The Single Product Page is currently also set to show the Shop sidebar.

    #61892
     Laura
    Moderator

    Hello, could you share admin credentials? ๐Ÿ™‚

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #61895
     McNitefly
    Participant

    Absolutely:

    Login: SeventhQueen
    PW: Summer2015ยง$%&

    LoginPage: http://www.gitarrenratgeber.de/wp-admin/

    Thanks for your help,
    Tom

    #62214
     McNitefly
    Participant

    Hmm.
    Really weird.

    I can change the page layout of the single product page, but no matter what sidebar I choose, no widgets show up. Even with the main sidebar selected on the single product page, which works fine on all other pages.

    I played around a lot with deactivating other plugins, but it had no effect at all.

    Do you have maybe other tools to “have a look” inside the page? Why are the widgets hidden?

    Thanks,
    Tom

    #63278
     McNitefly
    Participant

    Dear Kleo support team,
    is there a chance of getting some help on this topic? I provided you with a login a week ago – please tell me if there is anything else I can do to help you getting this thing solved. Any help would be highly appreciated since this bug is pretty much the last thing I have to solve technically to get this project running.
    I’m looking forward to hearing from you,
    kind regards,
    Tom

    #63301
     sharmstr
    Moderator

    Its not a bug. The widgets you have in your shop sidebar only work on product archive pages since they are ajax results. I’ve added a few widgets to the top that aren’t ajax related and work on your product pages. Take a look.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #63374
     McNitefly
    Participant

    Thanks for the answer. I see something in the sidebar – that is good ๐Ÿ™‚

    But:

    1.) On the single product page, shouldn’t there be that sidebar visible that is selected in the single product page in the backend? Currently, on this product (http://www.gitarrenratgeber.de/getestet/testpick/), there is the mainbar selected. But what I see are the non-ajax-widgets that you selected in the shop sidebar.

    2.) I had the similar setup on another site that I want to merge with Gitarrenratgeber.de. There, I could have ajax-widgets in the products sidebar. Please have a look: http://www.pickingzone.com/de/tests/071/ This is what I need again.

    What Do I have to do to get an “products” sidebar with ajax widgets into the products pages? It is possible since I already use it on http://www.pickingzone.com, where it just works.

    Thanks a lot for your help,
    Tom

    #63375
     McNitefly
    Participant

    OK, I got it. Thanks for your thoughts – they helped me to get on the right path.
    On pickingzone.com, it is also the shop sidebar. I just thought it is the individual product sidebar, because it did not show the seletion widget – which is not shown because of ajax.

    Now I got it the way I need it – please consider this topic as resolved.
    Thanks for your support ๐Ÿ™‚

    #63390
     sharmstr
    Moderator

    ๐Ÿ™‚ You’re welcome.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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